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February 2024 by Pat G.
The best parts store in town. Sadly all the independent stores are gone. Miss them. But this is the best choice
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February 2024 by Malia P.
Adrian took care of me here. I ran into a problem where my car battery was low. I couldn't turn off my engine or it may not restart. I saw a Napa employee walking in and asked if they can get someone out to help me. A few moments later Adrian was out taking my license plate # to determine the battery type. I was in and out figuratively in no time because I didn't step inside the store. I am very grateful for their customer service and I always come to Napa for my auto parts needs.
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January 2024 by charles Speidel
Went to exchange part that I did not used and the customer service was awful, I wanted to exchange and buy other products and the sales associate said no you can t I have to credit you and then you can buy with a ton of voice that was extremely rude. I asked why and he answered because!!!! Wow bad customer service. He did apologize after I made him notice that his ton of voice was not ok and I left the store without buying anything!!!.
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November 2023 by Paul G
Still the best Napa in San Diego. Not a distribution center but they gotta have the largest parts stock on hand in San Diego. Prices are good. Store is always clean and organized.
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November 2023 by Alexander Nelson
Nice, quick and easy. I love these guys. You guys are great. Every time I need something, you help me. So yeah....
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November 2023 by Christopher Hansen
Drove 20 minutes for I part I was told they have.... Didn't have it
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September 2023 by Kate Chen
Thank you SOO much Mr. Curtis for helping me find the wiper blades and which ones to buy!! :)None of us know how to change it, and he came out in the rain to change it for us.-Mia
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September 2023 by Juan Aceves Jr
Love it especially with my GPC employees discount ???
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August 2023 by Alyssa Y.
Amazing customer service! My battery died and I went to get a new one and one of the workers helped me install it. All of the staff was extremely knowledgeable and helpful. I definitely recommend this location!
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July 2023 by Ms. Michelle Meier
Great customer service! Clean store!
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June 2023 by Zelda Shelling
Staff isn't helpful at all. I would up going to O'Riley instead.
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June 2023 by Steven N.
Canned response from the manager. Calling customer service is a waste of time. They don't care to help and I'm still getting email updates from NAPA telling me my order is ready to pick up.
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May 2023 by Zara's Multi-Services
Staff isn't helpful at all. I would up going to O'Riley instead.
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April 2023 by shooshi moosoobi
ASK FOR GARY!!!Gary is rrrrrreally nice and patient. He was very professional over the phone. He is not mean and nasty like most sales reps tend to be nowadays. He went above and beyond to locate my mom's receipt for a car cover. Gary, if you are reading this review, YOU ARE A STAR! NEVER CHANGE! Please talk to management about your well-deserved promotion! Gary, my mom was so stressed out over the receipt. You went above and beyond to put my mom's troubles at ease. Well done, Gary. Thank you, Napa. Thank you, Gary :)
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March 2023 by Connor Levenson
This is a great auto parts store with very helpful staffed. I want to specifically shout-out to Mike that works for being top notch. This is one of the bigger stores as well
