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March 2024 by FLWR O
I haven’t been to this location in quite some time, but meeting John there was rather disconcerting. His demeanor was off-putting, and I felt a bit uneasy. I don’t think I’ll be back at this location.
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June 2023 by linh u.
I recently joined Navy Fed, and I'm extremely pleased with my decision. The individuals I've interacted with at this branch have been exceptionally kind and knowledgeable. Their expertise and warm demeanor have made my experience here truly delightful.
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March 2023 by Joseph M.
The bank service is standard... I have issues with their online banking and telephone service. I've seen the TV commercials concerning their responsiveness of telephone service. COMPLETE FALSEHOOD.... try to call their #.... 20 minute wait.. their local # shoots directly to their automated call center... ABSOLUTE JOKE...
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November 2022 by Stock Invested
I went here asked to withdrawn $300. Asked if I can have all in decwnt condition $1 bills. The lady with a very strong accent told me they don't have it. What kind of bank doesn't 300 $1 bills?.
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November 2022 by Samuel Armando C.
Honeslty not a very good experience, the guy who attended me and my wife was very dry and cold. I made a little joke when he asked to get my ID and he made a straight with a little smirk. Really hope they can improve making there customers feel more comfortable. Never going back here again.
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May 2021 by Maureen K.
This is my local navy federal bank and I love that it's never crowded. The customer service is like no other. Very friendly and super helpful. I like that they're still observing COVID protocols. Keeping us safe one transaction after another!
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March 2021 by Derek Zovanyi
Navy federal credit union is fraudulent! So I got some alarming news today I am being punished for hackers on my account! Navy federal credit union is punishing me and not allowing me to have a debit card any longer because I had too many people hack my account! I think this is a fifth amendment right issue and I’ve spoken to many representatives and they will not reverse the right for me to have a debit card for two years! I suggest not having A navy federal bank account ever they are not reversing their actions which is going to initially allow me to pull all my money out of Navy Fed. and go to a bank that respects the money that I deposit in their account! Do not get a bank account at Navy Fed Credit Union, I am being punished for people hacking my account do not bank with navy federal credit union they are fraudulent
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March 2021 by Rain Sing
very disappointed in Navy Federal I tried to do a cash advance to put money in my dad's account who's a member and because I'm non-member I'm not allowed to never ran into this problem in any other financial institution in the United States
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February 2021 by Niaz Nafea
Lots of parking - never seen long lines here.
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September 2020 by Bob Green
Just went to use ATM, and was given 2 $50. Bills. Needed twenties, so I immediately walked inside, and they wouldn't do it, because I'm not a member. I will now never ever be a member. Asked for manager, and told he was the person in charge. What ever happened to customer service.
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July 2020 by Amir Babaei
The branch is open 10:00 to 16:00, due to C-19.
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June 2020 by Estefania Romero
One thing they have to do is change the hours in Google if you care about your customers. Unbelievable that I have to travel all the way here because it says open and they are closed...?
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June 2020 by Susana Ross
Any NFCU is good!
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June 2020 by Jose F.
The worst experience I have had with Navy Federal since I called 18888426328 and asked the customer service person at what time they closed this time has already changed and he told me that they closed at 5pm revive the Yelp site and also said They closed at 5 pm, it is a shame that a bank like this does not pay due attention to its clients. Here I am in front of the bank and they are like 6 people who try to enter the bank to do some banking movement, it is a loss of time to come to this location a tip do not approach this location it is worth driving a little more but customer service should be the most important which does not reflect here. correctly
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May 2020 by B Eplenide
I felt that I wasn’t treated as well as my Filipino counterparts were at this specific branch. I feel like it was a bias here.
