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May 2024 by Lance L.
Asad has great customer service. Not too sure about the rest of them. First and last time buying here due to driving over an hour to get there and not having the bottles I ordered. No discount or deal for inconvenience. Asad is cool tho.
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April 2024 by Paul F.
Do not buy an expensive bottle whatever you do. I found it online and it had the photo with a description so I bought it. Then Joseph sends an email that he doesn't have it and he won't give a refund. Then he showed me 2 bottles he has so says 2018 or 2019. I said 2018 the he emails and said not sure why my guys packed. Stay away do not trust
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April 2024 by Lori M.
Unpleasant..to put it nicely...experience with Nestor Liquor. "Joseph" family owned person I'm guessing played a foul game. Long story, I wanted to cancel my order, which I was told I could but that they would charge a 25% restocking fee equal to more thank $40.00 AND I would also NOT be refunded for shipping. Hate it when companies rip a customer off under the guise of "restocking fees". Ugg. Come on Joseph, are you kidding me right now? Over $40.00 to put bottles back on your store shelf??? This is only part of the story. Joseph told me I could cancel my order and they would refund minus the extragavant restocking fee, and less the shipping. HOWEVER my order arrived the next day. How then could I have canceled the order? I posed that question,but didn't get an answer. I was asked to leave a "Google review" on my experience, but there is no where to leave a "Google" review. Try looking. Nobody answered my phone calls at all. Emails did not get answered timely or until I asked the same question in yet another email.. Overall bad experience. NESTOR LIQUOR definietly lost me as a customer.
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January 2024 by Gary C.
The two star review is for anyone living on the east coast. I had four bottles in the cart and everything filled out before I noticed the shipping came to $16.00 per bottle. I canceled. Back to Caskers.
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November 2023 by Joseph DeBenedetto
I received exactly what I ordered, well packaged and delivered promptly. They have a great selection of allocated and hard-to-find bourbon. The shipping fees from California are a bit steep, but those are the UPS rates. Overall an excellent transaction experience. Thank you.
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November 2023 by rodoeobadger
Placed an order for 5 Smoke Wagon collectible label bottles to give them a chance. In no way did they let me down, everything arrived in good order, everyone at some point will have a problem with a shipment and I felt they deserved a good review for their service on this one.
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November 2023 by Raquel F.
This is my first time ever ordering from them and I tried looking up my confirmation number just to show the item was not purchased, when clearly in my bank statement I was charged $135.74. This was a gift for my boss and no where is showing me when my item will be here and no one has contacted me at this time. Im just trying to get my gift and if I cant then I will have to go through my bank just to get my refund... I hope im just freaking out for no reason and they have it on their end and someone will eventually reach out to me.
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October 2023 by Joshua J.
Terrible customer service. $50 for shipping for a bottle of Blantons. Bottle arrived with broke wax seal. This is a retirement gift. Left VM and email. Zero response. Finally got a gal on the phone and was told they don't warrant anything. At $50 for shipping??? Just do not order from them. Only leaving 1 star because it's gotta be there.
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September 2023 by Jeremy
Didn’t seem like a bad deal until I went to pay and the cheapest shipping option was 73 bucks on an order of 6 bottles. No thanks, I’ll wait til they’re in stock at the store by me before I ever pay that ridiculous shipping fee
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August 2023 by Daniel G.
Ordered three bottles of difficult to find bourbons at cost for delivery. Package arrived safely professionally packaged. Will definitely be using there services again.
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August 2023 by Brent C.
Excellent response and very fast shipping. Left a voice message and it was returned promptly. Packaged extremely well! Great service and very pleasant employees. Very competitive on pricing too!!
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August 2023 by Ben H.
Total scam they, took my money didn't send my items.
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June 2023 by Chris Marie
Despite the bad reviews I decided to order from Nestor. There was a slight delay in shipping but they returned my call and let me know exactly what was happening. The bottle arrived on time and in secure packaging.
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May 2023 by A S.
The price for my store pick of Wednesday Weller was reasonable and I received it in a short amount of time.
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April 2023 by Charlene Stimpson
We were skeptical after reading some of the reviews but are happy to say we received our order relatively quickly and it was very well packaged. The shipping costs are a bit high but that won't stop us from ordering from Nestor again.
