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November 2023 by S D
Honestly, perfer not even going to this nex car center but some of the other NEXs can't service as many jobs. The problem is not the mechanics it's the lousy clerks who serve no purpose other than to mislead you on prices and service timelines. When I was there on Saturday morning there were more clerks than mechanics, therefore they couldn't service as many jobs that they told me the day before I could get done first thing that morning. This is not my only gripe but that is the biggest reminder that they'll waste your time. Idk who the Store manager is but I'm sure their fond of useless clerks that act more like shady car salesman than honest auto mechanics.Services: Auto brake repair
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September 2023 by Hervie Viray
August 1, 2023 I pre-paid 2 tires for my vehicle. The tires that i needed are available in the store so no ordering required. The guy behind the counter as me what time do i want to bring the the next day and he said he have 0800. So i asked if there anything earlier than that. Then he said i can show up early, they open at 0700 for first come fisrt served.August 2, 2023 I showed to the lot at 0635 and was third in line. Door opens at 0700 and I checked the vehicle in with the lady behind the counter. I asked how long would it take and that's when I find out that techs dont arrived till 0800 and that it would take 2 hours to replace 2 tires plus rotate. Didn't think it would take that long but what do i know, i'm not a car mechanic. The lady asked me if i want to make an appointment instead. Which to me was a bit off because i had already woken up early, drove to the shop early just to make an appointment.0830 I still my car outside so I asked them for status. This time the guy that i purchased the tire from yesterday is behind the counter and the lady that I checked in with is standing next to him and him that I was the guy he sold tires to yesterday. We went on talking about its a 2 hour job and that they should be bringing it around soon. I was about to tell him that my hasn't move from where I parked it but he left and went to the back to check with the mechanic and that's when found out that the mechanic is just about to get my car. So he comes in and now telling me that the mechanic doesn't come in till 0800 and they still need to prep for the job. Then I said, well it's not what you were telling me earlier that it should come around some when it's just about to go to the back. Then he asked me if I want him to go get my keys and set an appointment instead. I said well I've already COMMITTED ONE HOUR AND A HALF already so let's just go with it.This is my observation alone. It seems that it's normal to them to just say "do you want your keys back?", seems to me that they don't care about the customers time. But that's just me. It's my first time to this location so i could be wrong on first impression, but I've been to other nex auto and this branch is the least favorite of mine.In summary of my venting, I wish they mentioned to me that even if you show up early, work on you car won't till 0800 or 0830 because the techs still need to prep.Thank you for reading and I hope this provides better planning for others.
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July 2023 by Antonio Felix
? card comes very handy when P.O.V needs maintenance with special order parts.Services: Tires
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June 2023 by Christopher Jackson
I received excellent customer service and service for my vehicle a few days ago, but then started getting a shaky wheel, unrelated to anything they did. I asked them to see what's going on, but instead of taking my money in trying to figure it out, they asked the right questions and led me to taking my car somewhere else to get it serviced for free. These people really care.Services: Battery
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June 2023 by Sequoyah Park
The WORST customer service. Absolutely terrible. I made an appointment on Friday and today my wife brought the car in and they told us they don’t make appointments. On top of this the employee there (Derick) was incredibly rude to my wife to the point that she was crying in the parking lot outside. If I could give this place zero stars I would.
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May 2023 by Seong Ironcloud Park
The WORST customer service. Absolutely terrible. I made an appointment on Friday and today my wife brought the car in and they told us they don’t make appointments. On top of this the employee there (Derick) was incredibly rude to my wife to the point that she was crying in the parking lot outside. If I could give this place zero stars I would.
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May 2023 by Morgan P.
Denied service at the Coronado car care center for an issue I could've easily dealt with if I had the tools. They said they were booked for the day. That's fine and all but being told to go away rather than allow me to schedule an appointment is not great.
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April 2023 by Anthony Johnson
Auto Port was professional and on point. Service was outstanding.
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March 2023 by james Armendariz
Best prices, good service, the will take care of you , military only though
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February 2023 by Mark S.
I stop in and bought 4 BRAND NEW tires.....When I pick up my car I noticed 3 NEW tires and one slightly USED tire.One of the tires did not have the "hairs" or "spurs" along the threads.. It usually takes about 200 to 500 miles for the tire "spurs" to wear down...Looks to be a returned tire for whatever reason.... I will now have to take it off the rim to check if it was a repaired warranty return....These are technically called "vent spews" with the purpose to relieve any air bubbles during tire manufacture. Therefore, If a new tire does not have these spews then it is a defect or was driven a few hundred miles..I got the shaft .. No more future business...
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January 2023 by Charles Waller
Best experience ever. I'm retired navy. Haven't been to the Nex for over twenty years. The young lady at the cashier was very helpful. I will go again. Great prices.
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January 2023 by Joshua Greene
Good price, they also price match so they are always the best option. Tire warranty is the best you can buy
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January 2023 by Brooks Performance Racing
I attempted to use this shop to get my car running i believe it’s just a fuel filter and they said my car is too modified and that they won’t touch it I’m very disappointed in this place of business because my car was there for 2 days before i got a phone call telling me they won’t work on it i will never use this place of business again and i will never recommend it to someone.
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January 2023 by Passion Motorsports And Racing
I attempted to use this shop to get my car running i believe it’s just a fuel filter and they said my car is too modified and that they won’t touch it I’m very disappointed in this place of business because my car was there for 2 days before i got a phone call telling me they won’t work on it i will never use this place of business again and i will never recommend it to someone.
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November 2022 by Sandra Brown
They were awesome!?? ?? The clerk was courteous and more than helpful. He checked then ordered the tires I needed. Made sure I got the prorated price because of the warranty. Tires were in when I brought the car back and they were put on promptly. No hassle. Feel I got a fair price and will go back for other services.
