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November 2023 by Jenelle Villalon
Recently I had a tune up done for my Toyota Sienna and I'm so grateful to Doug and his team in taking great care of my vehicle. I'm glad I went here because of their commitment to good work, care of customers and competitive prices. I really appreciate how he explained the service to me and also showed me parts of the process to keep me as a customer informed.As a woman, I've found the process of getting vehicle maintenance especially intimidating because of constantly feeling like I'm getting overcharged and overall have found it hard to find a mechanic I can trust.I trust the service that Doug and his team delivers. They are hard working, skilled and really care here. I actually feel excited to bring my van into this shop to take care of my vehicle and to learn more about it with every service. My van runs better than before and this is a shop where I'll be going to for any future needs!Doug is honest, trustworthy, professional, knowledgeable and takes care of his customers. I trust Doug and his skilled team as they do excellent work here. I highly recommend anyone needing mechanic services (or needing to buy a vehicle) to come to this shop! Many thanks to Doug and his team for being awesome!
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November 2023 by Jenelle V.
Recently I had a tune up done for my Toyota Sienna and I'm so grateful to Doug and his team in taking great care of my vehicle. I'm glad I went here because of their commitment to good work, care of customers and competitive prices. I really appreciate how he explained the service to me and also showed me parts of the process to keep me as a customer informed. As a woman, I've found the process of getting vehicle maintenance especially intimidating because of constantly feeling like I'm getting overcharged and overall have found it hard to find a mechanic I can trust. I trust the service that Doug and his team delivers. They are hard working, skilled and really care here. I actually feel excited to bring my van into this shop to take care of my vehicle and to learn more about it with every service. My van runs better than before and this is a shop where I'll be going to for any future needs! Doug is honest, trustworthy, professional, knowledgeable and takes care of his customers. I trust Doug and his skilled team as they do excellent work here. I highly recommend anyone needing mechanic services (or needing to buy a vehicle) to come to this shop! Many thanks to Doug and his team for being awesome!
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October 2023 by Lydia R.
Honest, straight forward, professional. I've had my rotors & brakes replaced here and also oil changes done here as well. I appreciate the pride the owner takes in his shop and service. The gentlemen that work here are friendly and professional. Never pushy or trying to tac on unnecessary work/fees. Service was explained to me in such a way where I could actually understand the issue and solution. This is the auto repair shop that I recommend to all my friends and family. Everyone needs a mechanic you can count on and this one is it for me!
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October 2023 by Sheryl B.
On a road trip, far from home we ran into a bit of a problem. After receiving a recommendation from a local O'Reily's we went to North Park Auto. Doug and his team were AWESOME!! They helped us find the problem and took wonderful care of our car and our nerves, which were on edge being so far from home. If we lived nearby this would absolutely be our go-to shop! Many thanks to Doug and his team for saving our trip! We really appreciate you all!
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September 2023 by Aris D.
I usually don't do reviews or leave feedback here but my experience with this place is nothing a positive. If I there's an option to leave 10+ stars I would. This place was recommended by a good friend. My AC on my Honda Pilot gave out and last summer but the heat this year is just unbearable and had to get it fixed. I was originally going to take it to Honda service but just to diagnose the problem alone is already a lot... Imagine how much more for the parts and labor. Doug (the owner) and his crew was able to quickly diagnose the problem. Sure enough the AC compressor is dead and Doug point out to me the problem and how it supposed to operate. With a quick phone call and pricing he was able to give me the best deal. He also gave a good deal to replace all my break pads. Received a phone call the following day that everything is all done. My AC is now is blowing cold air! Thanks again Doug and crew.
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July 2023 by Peyton Foster
These guys are absolutely amazing. Our AC in our car went out on our drive to San Diego, as we are from out of town. Doug really took care of us, made us feel welcome, and definitely went above and beyond for us. We truly appreciate all you guys did for us. We will definitely be recommending this place to anyone in the area. We can’t thank you guys enough! Especially Doug!
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June 2023 by Sam W.
I happened to stumble upon North Park Auto Sales while out on a walk with my wife and kid. We had been scouring the internet for a unicorn of a 3rd gen 4Runner for months and Doug had one sitting right on his lot! I couldn't believe my eyes, so we stopped in and met Doug and his team. Doug had so many clean Toyotas (and various other brands) and it was pretty awesome to see what he had curated. He was more than happy to let me drive the 4Runner I was after without question or deposits or whatever which I thought was cool of him. We worked out a no pressure deal on the truck and I have to say he's also earned a lifetime customer because of his easy going attitude and more importantly his trust in me as a customer. Trust is a two way street and Doug is as honest as they come for mechanics. Doug even took care of an alignment issue for me free of charge after buying the vehicle. He absolutely did not have to do that, but that is the type of business he runs.If you are looking for an extremely clean vehicle (or service) I can highly recommend North Park Auto Sales. I was just a guy walking by and now I have the car I was searching for and a team of mechanics who I trust and call friends.Side note - I stop by Doug's shop periodically to ask questions and usually find other customers who have previously purchased cars just hanging out and talking shop. How cool is that!?
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May 2023 by Michael Georgiadis
This place is great. The staff are super friendly and helpful.I purchased a ‘97 4runner about a year ago from here and they stand by the used cars they fix up and sell. I have had several minor issues and one serious issue arise in the year after purchase (as any old car can have) and they’ve taken care of all of those issues quickly, and they fixed nearly all of them for free.If you’re looking to buy an older 4runner, Land Cruiser or jeep I’d highly recommend you stop by. And/or if you’re looking for a cost-conscious garage that gets the job done without gauging you, this is your place to go. These guys are good people.
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May 2023 by Michael G.
This place is great. The staff are super friendly and helpful. I purchased a '97 4runner about a year ago from here and they stand by the used cars they fix up and sell. I have had several minor issues and one serious issue arise in the year after purchase (as any old car can have) and they've taken care of all of those issues quickly, and they fixed nearly all of them for free. If you're looking to buy an older 4runner, Land Cruiser or jeep I'd highly recommend you stop by. And/or if you're looking for a cost-conscious garage that gets the job done without gauging you, this is your place to go. These guys are good people.
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March 2023 by Kevin Choiniere
Thank you to Duoc and to everyone here at the shop! Extremely helpful and I trust their work. I went in for an oil change that was finished quickly and for a very fair price!If you're unsure where to go for maintenance, I recommend you save yourself the time calling around (like I spent my entire morning), and check this auto body shop out!
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December 2022 by Sme Tee
I just wanted to say how grateful I am. I was in an unexpected situation when my car stopped working out of nowhere, luckily right in front of this auto shop, and they were gracious enough to assist me in determining what was wrong with my vehicle. Thank you so much for your invaluable assistance!
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December 2022 by Summer Tee
I just wanted to say how grateful I am. I was in an unexpected situation when my car stopped working out of nowhere, luckily right in front of this auto shop, and they were gracious enough to assist me in determining what was wrong with my vehicle. Thank you so much for your invaluable assistance!
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February 2022 by Elana C.
I got my car about a month ago and i absolutely love my 4runner, she runs perfect! Doug and his team are great mechanics! Looking forward to making some after market modifications and wouldn't let anybody but Doug do the work!!
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September 2021 by Kelly N.
I couldn't smog my car cause my engine light was on. Took my car to NorthPark auto sales and service since I was referred by my coworker. When I drove up I was greeted by Doug. Told him what was wrong, he had one of his tech check my car right away. As a woman I am always intimidated to go to the auto shop cause I know they are trying to rip me off. But Doug was very friendly and knowledgeable, he told me my Knock sensor was the issue. Damn rat bit right thru it. They fixed the issue the next day since I came late afternoon. And the price was unbeatable. I did call around and most places was charging $150-$200 more than this place. They even replaced my air filter. I highly recommend this place especially if you're a woman. They are very honest.
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September 2021 by Jordan D.
Doug and Aaron are hard working and caring individuals, and they have helped me in any way they possibly can over the past couple years I've known them. Other mechanics have taken advantage of me, but these guys won't. They are truly passionate mechanics, and that's hard to find. Did I mention there completely rebuilt my engine form the ground up before? Yeah definitely bring your car to these guys.
