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February 2024 by Emma G.
The General Manager at this location is so rude and disrespectful towards customers and creates a hostile environment while harassing her young employees. She's very passive aggressive, not sure why she's even the manager. Embarrassing.
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February 2024 by Katy McQ
Great clearance prices not the best selection
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February 2024 by Teresa Marie Lopez
Very awesomeness ?
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January 2024 by Maximiliano Rodriguez
Easy returns. Shop is in nice order, staff is friendly
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January 2024 by Shujaadah Weldon
Star is a STAR she helped me and other cashiers excellent customer service she offered all the deals and store credit cards I was so happy when I left thank you and keep up the AWESOME WORK GIRLY.
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December 2023 by gail carlisle
This particular location is one of the nicest Old Navy stores I’ve been in! The store is clean, organized and well stocked. The staff was friendly and polite. I live in Ventura county and let me tell you, my local store has nothing on this location!
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November 2023 by cate
Brisa made my day! She was so helpful and made my trip the best experience. Thank you Brisa!
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November 2023 by Mark Mojica
East buy online & pick up. Knocked 2 stars cause the store smells like bo.
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September 2023 by Gabriella Smith
Apparently this Mission Valley location just decides when it closes on any given day — hours online said 9pm, no sign on door alerting anyone of different hours, doors still unlocked… but when you walk in, no music and someone saying “didn’t you know we closed early? Sorry! We can still help you if you have a return or exchange!”
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September 2023 by Cass
Love Old Navy but wish they would keep a larger amount of stock and sizes in certain things
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August 2023 by Carlos Rafael Noriega Villaescusa
Old Navy is very expensive for the quality of clothing. it is always messy and it is difficult to get help from associates
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July 2023 by Victoria E.
Employee #3483778 (as stated on receipt) was rude! She needs to revise her customer service. Leave the bad attitude at home.
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July 2023 by Raquel Robinson
Staff are great but my goodness, this store smells awful! It hits you as soon as you walk in. Smells like a VERY bad body odor.
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July 2023 by antoinette jarrells
I love that there are shopping carts, a restroom, and very good deals!
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April 2023 by Lisa Murphy
Wonderful store. I purchased 2 really pretty dresses. Very happy with my trip to Old Navy.
