OnTrac has proven to be a reliable delivery service over the past couple of years, comparable to major carriers like FedEx, UPS, and USPS. While in-person assistance is helpful, contacting them through text or email can be challenging. Although there was an incident of a stolen package, OnTrac successfully delivered replacements on time. Overall, customers have expressed satisfaction with their services and appreciate the support received during issues.
horrible experience. didn’t receive updates for my two dyson I ordered and all of a sudden it said delivered, they were never delivered
June 2023
Every shipping experience with OnTrac has been well past their expected delivery times. I’ve had items sitting at the delivery facility for a couple days before they get sent out for delivery. Overall very poor shipping if you’re looking for reliable timelines.
June 2023
Every shipping experience with OnTrac has been well past their expected delivery times. I’ve had items sitting at the delivery facility for a couple days before they get sent out for delivery. Overall very poor shipping if you’re looking for reliable timelines.
