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March 2024 by Michael Petrillo
Can you do this battery install for this call? Cause my car is dying.Yes.Get there, doesn't know where the battery is and after finding the battery is easy to get to says nope.
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March 2024 by Marco Tassara
A proper auto parts store, they staff (characters) behind the counter, make the place. Anything not in stock can be ordered and shipped to the store fast. You can rent tools, sometimes free and dump old oil. There is always a brand of oil on sale and usually a filter. Fixing and working on your own cars is so satisfying.
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February 2024 by Carson A.
michael was an awesome help with what i needed and was super friendly spite me being there a couple minutes before close. A+
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February 2024 by Karla Stratten
I just came home from Black Mtn O Reilly excited to share my great experience about the young man Elijah that helped me at this store and as I was telling my daughter about it she asked if he was a young man named Elijah ? I said yes!! So thi is a double high 5 ? because my daughter said he was extremely kind and helpful to her too previously at the store. Thank you Elijah for your courteous experienced help, your kindness is ver appreciated!!!!
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February 2024 by Nabil Neshwann
Very bad customer service the girl working there she have Very bad attitude. ?
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January 2024 by Elyssa A.
This was the best experience I've had at any O'Reilly. I needed a new headlight, and the staff was very helpful showing me which to get. They also offered to install it for me, instead of me having to ask, which was a nice change from other locations. This was a tall young man, with glasses, helping me (maybe DeeJay?) and he deserves a big shout out. He also checked and realigned my other headlight, which turns out was priorly installed upside down and pointed the wrong way, at a different Oreilly location by a staff member who was very obvious about not wanting to help. I only want to go to this location from now on. Thank you!
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January 2024 by Maggie K.
I'm surprised by the negative reviews. I have always had really good customer service. I usually find what I need on my own but if not, they help. Nice to have a place so close to home.
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January 2024 by Rebecca D.
Treated very rudely today. All I went in for was a turn signal lightbulb, but when I got to the store I realized that all the bulbs are actually still working. However, my passenger side blinker is flashing extra fast which typically means a bulb is out. But I double checked and all 4 (even the 2 on the side flashing fast) are still lighting up. Decided to still go in and ask if it could be caused by a loose connection, and was treated as if I am stupid. Wouldn't even listen to my explanation and just kept telling me the bulb needs replacing. Finally I confirmed with the guy (didn't get his name) that the fast blinking could be a bulb ABOUT to go out. So he sold me a bulb. After I got in the car fuming about my treatment, I realized that after all that, he sold me a HEADLIGHT instead of a blinker bulb!! Extremely frustrating, will not be back to this location.
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November 2023 by Bonaly Phrasavath
I needed to get my headlights replaced and every place I went to said they couldn't do it for me (Autozone, local mechanic, Firestone). I walked into this store just to ask if they were able to replace them for me after I had already bought the replacement bulbs, and luckily, they were! Elijah was great and super helpful! Will definitely be coming back to this location if I need anything else for my car. Thanks!!
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November 2023 by William B. Glassman
Knowledgeable employees and service oriented. Bought a battery and they installed it for me.
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November 2023 by Bryan C.
Been going to this shop ever since I bought my first car a few months ago. Their service is great. The employees are knowledgeable when it comes to answering car related questions and they have all the essential parts you need to do routine maintainance on a vehicle. Even got a discount on some items because they were shelved in the wrong spot.
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October 2023 by Rafid D.
For a parts store it gets the job done with the selection and general help from the workers there.
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September 2023 by Jason Marquez
Thank You Mikey(Michael) for installing my car battery. He went above and beyond my expectation. Best place to get parts. Thank you again!!!
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August 2023 by Shawn Schuette
Sam was super helpful! Installed new windshield wipers on my car.
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August 2023 by Adam P.
Thank you Vic!!! Vic was extremely helpful and took the time to replace my headlights, I'm not very handy with car stuff and Vic took care of the situation with ease. There's another guy in there too that was really helpful, he's kind of a character and sold me some Diablo tire cleaner. Great staff and very helpful. Thank you
