-
January 2024 by Sanskruti Patel
Clean facility and the people there were super helpful
-
December 2023 by SHARON CLARION
Excellent customer service and awesome rates. Kind and friendly staff
-
July 2023 by Robert Anthony Lasala
All of your bike rack and other related rack system needs in one store.
-
March 2023 by MicahFön Wojnowski
Friendly staff, lots of large and small climate controlled storage units. Dollys and furniture carts for onsite use in office, secured codes entry and exit gates, specialty locks on units and video surveillance to keep your stored belongings safe, secure and protected from moisture and the elements. Five stars! Kudos
-
January 2023 by Matt Johnson
Bill and Jose came through, had a faulty lock that I just purchased and they replaced for no charge. Top notch service thanks Merry Xmas!
-
November 2022 by Chris Harabor
My unit was broken into and stuff stolen because of faulty design. Its too easy for another tenant to climb over the wall using a ladder on the second floor. The bars in the pic are flimsy aluminum and easily spread apart.
-
November 2022 by John Rohrbacher
Good overall, they need more carts.
-
October 2022 by Velma T.
Received great service, information and walk thru as well as ease of completion of storage rental. Highly recommend, clean and climate controlled! Great specials for specific units!
-
August 2022 by Megan Parwana
Avoid this place at all costs. The staff here are uncooperative and unprofessional. To be specific, the “manager” Jose. This place has condoned identity theft under my name and refused to help and be cooperative in regards to the incident. They knew about the criminal activity and refused to report it or investigate it. I asked for corporate’s information/ the person in charge so I can take this matter further however, they refused to give me any information. I am convinced that this place is participating in supporting identity theft. I would rather pay twice as much somewhere else than to be serviced by unprofessional staff and company.
-
August 2022 by Gerrit
Staff is wildly unprofessional
-
July 2022 by Syferrx77 ..
Was looking for storage in San Diego. Not only are their prices competitive, but their customer service is top tier. Jose patiently answered any of my questions and was happy to make sure I got the best price I could; as well as showing me around to ensure I knew the facility like it were my own home. This place is kept very clean too!
-
April 2022 by Yvonne Negron
Friendly service. Clean and organized facility.
-
March 2022 by Yazmin M.
Our storage unit was broken into. Thousands of dollars worth of property gone. When we told management they didn't seem to care one bit. Made it very clear that it was not their problem. All they did was tell us to file a police report. I tried to get them to come down and look at the damage (where you can clearly see where someone climbed over and detached the screws to the flimsy metal panel). They didn't even bother to come see it for themselves. I had to take pictures and bring those to them. Zero sympathy from the manager Denise. Once the police report was filed the officers told us this specific storage unit is burglarized frequently by homeless people, specifically. If you have valuables DO NOT bring them here.
-
January 2022 by K Dillen
Denise is one of the best storage managers that I have met. Coming from a background in storage management and training, she goes above and beyond expectations. She helped me get a unit at the right price and was very thorough with the review of the contract. She showed kindness and overall five star customer service. Thank you, Denise!
-
December 2021 by Jessica D.
It's moving day on NYE and we attempted to leave at 8:15pm but the gates will not open to let us leave. We called the in case of emergency number posted on the gate, and it goes to a lady's voicemail. We left a message 45 minutes ago and still no response or call back. Instead of locking people in, they should add a small fee on the next months bill for a late departure or explicitly post that you will be LOCKED in if it's after 8pm. Luckily I have family in town who can give us a ride home, the side door is unlocked for exiting by foot, but we have to leave our uhaul and come back for it in the morning. Otherwise the facility is pretty clean, they have carts, and well lit, but the office visit to just to sign up took close to an hour, which is why I'm giving two stars. If we'd be able to exit they'd have gotten 4-5 stars from me for the unit value and newer facility.