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March 2024 by Nancy D.
I love this place. I'm used to being treated like dirt at a certain big box store so was surprised at how helpful they are here. They actually tell you what you need and where it is. Friendly and kind. The guy at the key area actually told me to finish my shopping and he brought my keys to me looking at another aisle. I felt like I had gone back half a century when there was customer service. Will buy everything here now. 10 stars
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January 2024 by Dominick L.
Great local hardware store that has all the necessities. Went in today to get copies of my key and Keith was the employee who helped me. He was personable and friendly and the service was quick. Got three keys made for under 10 bucks which is reasonably priced.
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January 2024 by Peter M.
I was in to have a couple of keys, made and RFID tags and Keith took care of mearly. He was very prompt and efficient. I would recommend this Ace Hardware store to everyone and ask for Keith. He'll take care of you.
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January 2024 by Adam B.
I needed some stainless steel fasteners for a shelf installation. Keith helped me find exactly what I needed.
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December 2023 by Tommy C.
This place is legit best customer service I've ever dealt with Keith hooked it up spent about 2030 minutes with me just trying to find the right screws for a bedframe that we lost the parts to two thumbs up
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December 2023 by Mike P.
Keith saw me looking extremely confused in an aisle and then helped find the right screws for my mirror. He was extremely educational and taught me all about screws. Great customer service and an awesome vibe!
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November 2023 by Shane B.
This is a great old school hardware store. Home Depot who??? Great selection and even better people. I could spend all day there.
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November 2023 by Gabriella P.
At my job I was tasked with putting a lock on a cabinet. I was a little overwhelmed to explore the store myself, but I was immediately greeted by Matt and he helped me every step of the way. He was knowledgeable, professional and simply nice to talk to. I will specifically ask for his help in the future. The prices were not bad at all, a sturdy lock for a cabinet was around $25.
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October 2023 by Hanna Sheldon
This Ace Hardware is so convenient, if you live in P.B. They always have what we need. It's one of my favorite local businesses.
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September 2023 by Robert Rios
A great local business so you don't have to go to a big box store. The staff are friendly and helpful.
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September 2023 by Katie Rholl
Love this place. Love the workers. Hassan was SO helpful. He went above and beyond to help my husband and me!
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September 2023 by Linda Blevins
The service is great, but finding items is like visiting a Halloween maze. Lol. They have tons of items in what seems unending space.
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September 2023 by Jimmy M.
I need just one nut for a cell phone holder. I was helped by"Keith."He was just great and went above and beyond to find one nut.After a lot of effort,Keith found the right nut!! That is GREAT customer service! I`ve been going to tha Ace Hardware on Grand for many years.Its a great store. It cost me 1$! Keep Keith,give him a raise.He is a great asset to your company!!
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August 2023 by Tim Wenning
Great customer service. Cashiers are always happy to help and friendly
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August 2023 by Maya K.
This ace has everything you could possibly need! The staff is always asking if they can help in any way which is really kind! I've stooped here many times for different supplies and they always have it (such as nails, gardening supplies, a bike lock, command hooks, and even copying keys)! It looks like a small store but it goes in deep, this is always my go-to Ace hardware in San Diego :)
