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August 2023 by Jackie C
GET EVERYTHING IN WRITING. Charged my Navy son an extra $1700 in AUGUST AFTER his move-out date of 06/11/2023. Won't return calls and refused to let him turn the keys in. We are filing a police report. SHADY BUSINESS
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March 2023 by Angel Vivero
Wish we could receive mail
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December 2022 by Franz Ramos
Everytime I put a job in. They’re quick to fix whatever you need.
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December 2022 by AJ
The rooms themselves aren't that great and the lease is intentionally vague no matter how well you clean the room before you leave they charge a unreasonable cleaning fee and charge a months rent upon leaving and send sketchy debt collectors after you if you try to argue with them. Have fun getting your unreasonable charges back in small increments!
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September 2022 by Keyarah Coney
BEST EXPERIENCE YET! PB has officially set my standards for good living. I appreciate PB staff for the culture and community they have created for the residents. The events are amazing, the staff are professional and caring, and my apartment was just right for me! Thank you Pacific Beacon!
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September 2022 by Sterling Houston (Sterling Houston)
I really do wish the default air conditioning was cooler. But the hospitality, food and convenience is at an all time high. This service is far better to sailors than anything i dealt with in norfolk.
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September 2022 by Megan Sromek
The buildings are great! The events they have are fun. There is a full size kitchen with full size appliances. The closets are huge in the bedroom, and there is a bathtub and shower all to yourself in your bedroom.
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March 2022 by Tyler W.
My toilet would not flush all the way and my sink would clogged every time I would go to wash my hands. I don't normally do reviews but Saul who works there luckily helped me and fixed every problem I had in my bathroom plus more I didn't even realize was a problem. I then went to grab spray and rags to clean up after and he insisted for me not to he then proceeded to disinfect everywhere he worked on. I was really impressed with his work and his personality was cool he's very respectful. I would recommended him for future issues.
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December 2021 by Josue V.
Our receptacle actually exploded and stopped working last night, and we contacted the office today and they sent a worker same day. Got it fixed in 5 minutes, new cover and new receptacle and works flawlessly now! Shoutout to my man Saul, definitely won't hesistate to ask for him next time we have a similar issue. He got it handled fast, efficiently and what a great guy, also working on a Sunday! Definitely recommend him! Thank you
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September 2021 by Lana Roberts
Nice but....MAKE SURE YOU READ CHECK OUT INFORMATION. The office staff will tell you one thing and then when you leave tell you another. VERIFY.VERIFY.VERIFY. I just think the staff needs to be on the same page so they can provide CORRECT information to the military members/tenants.
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February 2021 by Dominique P.
I met Saul and he was awesome! Very helpful and great service!! He was very kind, and worked fast!
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September 2020 by joey Perjanik
They will not give you packages when they actually have them in the mail room. They make you wait until business hours and do not care about the urgency of receiving your package. This has happened multiple times. Have had some unpleasant conversations with some of the employees as well. Very disrespectful.
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September 2020 by Carolyn Lucious
I really enjoyed living here! They have nice amenities and host several events for the residents!
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September 2019 by Keyonah Brandon
I love living here !!! They are so accommodating and fun. The staff is amazing and friendly !!! Thanks guys for your hospitality ❤️?? Special shout out to Josh, Rachel and Rueben ‼️ Thanks guys keep up the good job ???
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September 2019 by Nicholas Dugan
Move out process was not worth the time of living there. Charged 150 for “shampooing carpets” and an additional 150 for being in the room due to storage unit issues and having to stay in the room overnight.
