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April 2024 by Megan Mcdonnell
Melvin was fantastic. Great attitude.
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April 2024 by Rabah
Out of dark roast coffee all the time . Never found it available. Every time I have to wait 10 to 15 to make new load .
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March 2024 by Rebecca Pace
Great vibe! Needs more Vegan options
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February 2024 by Lois Smith
Great customer service!
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January 2024 by Richard Rast
Good food. Place was a mess
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January 2024 by Krystina Feucht
Tried to give Panera a chance one more time. Two pick 2 meals, 2 bowls of Mac n cheese, 2 small drinks was $74. You order at the counter, go pick up your own food at the counter like you're at a deli, and get told to buss your own table. The Mac n cheese was microwaved and over cooked to hard on one side. Super small portions. Salad was drenched in dressing even though I asked for it on the side. What a waste of money. And the staff look miserable. You can get better quality food, served at a table with actual friendly staff for 1/3 less the cost.
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January 2024 by Jason E
Oh man. I love the smell of fresh coffee in the morning however sometimes this location smells septic at times. So bad I have to take my food and coffee to go.
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December 2023 by Darren Pleffner
Food was hot and ready in minutes.And they leave your table alone so you can enjoy your meal in peace.NO PRESSURE.Which probably comes from not having to turn over the table so quickly to bring in the next people.Which is mostly due to the self service, I believe.Nobody to hurry you up for the next tip at that table might have something to do with it.AND THATS GREAT IF YOUR A PATRON.Their 'Endless Sips', is the best deal around.
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December 2023 by Judy Nelson
The food was good as usual. Soup and sandwich was reasonably priced, however, the restaurant was a mess, trashes are seen everywhere.
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December 2023 by Сергей Шиловских
It takes a very long time to place an order in an empty room ??
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December 2023 by Thomas Keegan
Since my purchase this morning involved MyPanara reward, I didn't think I could buy through the kiosk. The one gal running to & fro behind the counter (named Faith) was from the catering team, obviously getting a big order ready to take out on a delivery, but she still took the time to get me my bagel, coffee cup & rang me up with a smile. She even took a few minutes to engage in a friendly conversation. What a good person to have represent Panera this morning.
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December 2023 by Scot M.
The food was good as usual. Soup and sandwich was reasonably priced, however, the restaurant was a mess
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December 2023 by Eric Mathews
Shoddy service. Frequently ignores simple requests (e.g. "no cilantro"). "Rapid" pickup orders are never in the location desginated for pickup orders. Nothing rapid about it.
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November 2023 by Vanessa F.
This Panera on Balboa in particular: came in Sunday 11/26/23 around 6pm and the poor kid at the register was having a hard time making change (they were out of 20s) and he was like let me get my manager. Comes back without the manager and turns out the manager told him he was too busy and couldn't help. What kind of manager is that?!?! This guy/girl needs to fired/reprimanded!!! What a jerk off and makes me NOT ever want to come back here again OR to another Panera for that matter. Panera in general: Prices have gone WAY UP and portions have gone WAY DOWN.
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November 2023 by spiritual songs712
Great food. Nice and fresh. Always tasty.
