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April 2024 by Bruce Shropshire
Help was friendly and fast... Computers were down so could not use sipp #
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March 2024 by E E
I like this Panera location but they close too early at night!
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March 2024 by Gabriel Poissant
the bagel costs $2.50 and the cream cheese adds $3. Then, when you get the bagel, the cream cheese comes in a cup you have to spread yourself. I'll go to the grocery store next time.
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March 2024 by Steve Joung
Food is better these days but prices have gotten out of control. $15 for like a 3/4 salad? Sorry would rather have full service for the price tag.
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March 2024 by Jon Robins
9 out of 10 times a request for extra toasted bagel fails except for Vince. He listens to the customer and toasted our bagels to perfection.
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February 2024 by Akiko Morgan
Nothing bad about this place. The staff seems nice enough even though I feel like sometimes it's understaffed. It's adjacent to a high school and a middle school, so it can get very busy during the lunch time and after school. The price has gone up quite a bit, and honestly I don't go there unless someone wants to meet me there.
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December 2023 by Steven Ratner
Great food. Dirty restaurant. Please clear and wipe down tables between customers.
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November 2023 by Douglas Moore
They should change their posted hours. We got there 20 minutes before closing but were told by the Manager that we could only get the order to go.So $25 for 2 soups in a cardboard bowl and 2 cookies I could have purchase at the grocery store down the block for half the price.
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November 2023 by Sven Kreutel
Coffee was a bit cold and definitelynot fresh, but with chives and onion was good.
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November 2023 by Dave Simonton
Other than the bread (obvi :)) Panera has the BEST Green Tea too!
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October 2023 by Beth Flores
The food was excellent. It's a little off-putting coming into the restaurant and no one is at the counter. The kitchen staff was very helpful.
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October 2023 by Jason Griffin
Lobby is dirty and it's taken over 25 minutes to get my order of soup and a half sandwich. Way to slow for dine in.
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September 2023 by Angela Li
I ordered peach & blueberry smoothie. It’s watery and looks very different from the picture in the menu.
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August 2023 by Nathan Mata
I just picked up my order at the Pacific Highlands location in San Diego and it is NOT CORRECT. I ordered extra turkey, tomatoes, and greens. However, the sandwich did not have extra turkey. It was loaded with extra tomatoes and greens, that is all (see attached pictures). It seems that they tried to fill the sandwich up with everything except turkey. I have ordered this sandwich several times in the past and what I received today was not consistent with prior orders. I tried several times to call the number listed, but nobody answered, and I am not returning to the store to correct an error that was not my fault. Why does the phone message offer to allow me to speak to someone at the counter when nobody is answering the phone!!! You cannot contact them by email either. The emails I sent just bounce back. There is NO CUSTOMER SERVICE TO BE ACCOUNTABLE FOR BAD SERVICE OR INCORRECT ORDERS!!! I expect a refund for this sandwich order. I WOULD APPRECIATE IF THE STORE COULD RECTIFY THIS IMMEDIATELY. Thank you!
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July 2023 by Kianah Taula-Casas
I ordered for pick up and called beforehand. One employee told me I could come earlier than my pick up time to get my catering order. But when I arrived, the employee Yolanda was very rude and unpleasant to deal with. She was immediately snappy with me and getting angry that I was there early for my pick up. She kept asking me who I spoke to and what number I called, then proceeded to cut me off every time I spoke. Her tone was not one that should be used in customer service. Do better.
