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December 2023 by E O.
Late review-Got my old data transferred from my broken computer a few months ago. Great customer service and appreciated the updates I got over the phone. Speedy too!
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November 2023 by Ari Gaffen
Hung and others at this store always take care of me whether it’s an old iPod, an old Mac, or (most recently) a monitor that needs to be checked out prior to filing a claim. Everyone here goes above and beyond to make sure you’re taken care of. I recommend it to all my friends and family. Customer for life.
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November 2023 by Veronica R.
My iPhone screen wouldn't turn on and I needed it fixed urgently. I to run a diagnostic, order a new screen and have my phone repaired within two days! They answered all my questions and was honest in their suggestions.
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November 2023 by Madelyn H.
I contacted this company and brought my cell phone in for battery replacement. The work was done quickly. I was completely satisfied with the price.
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November 2023 by Scarlett N.
This repair shop has been around for a long time and they have the same knowledgeable staff. I broke my new cell phone. I walked in and asked if you could fix it though, to which I was told they would try it. They did and when I got my bill I have to say I was thrilled. I will definitely be back if there are any problems.
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October 2023 by Eric P.
I've had a problem charging my iPhone for a few months. I tried cleaning the connector myself, but I finally decided I would have to get it repaired, assuming it was a bad connector. The gentleman at the counter cleaned the charge port and cleaned my speaker too. My phone works great now! He was able to give me a fast quote on another repair I was interested but he advised against it due to the cost and advised me that it was only a cosmetic issue. He refused to take money for the repair and sent me on my way happy and with a working phone. Excellent service. I will definitely go here first for future phone repairs.
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September 2023 by Number Six
Did a great job replacing my son's trackpad on his HP laptop. That may not sound like a big deal, but they went the extra mile to fix my son's robotics team's "fixes" they did to his machine (basically the robotics team glued the chassis together [face-palm]). Works perfectly now, thanks! Will definitely use their services again (this laptop has 3 more years of high-school to survive)! Customer service skills are on point!
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September 2023 by Trevor Buechner
This place is awesome! Hung it a great guy and super helpful and friendly. 6 stars for customer service. I send everyone I know here. I've had to phone worked on here and he dropped what he was doing to handle it quickly for me because my schedule is always a mess.
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September 2023 by Brian Larson
Mark was really nice and honest, and helped me at a price that can't be beat!
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June 2023 by Elizabeth Larson
This place is awesome. The guy that works here is really knowledgeable, and he has no problem answering any questions you may have.
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June 2023 by JIM R.
PCS connection deserves 10 stars. The owner is the most courteous and respectful customer service person ever. Repairs my phones for everything. No job too small. Fast and great prices .
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June 2023 by Joe A.
Great service that was fast and exceeded my expectations. A very friendly gent too. Thanks!
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June 2023 by A. C. E.
PCS Connection is my go-to place for all repairs now. I have an OLD iPod Classic Gen 5, with a lot of sentimental value, that stopped working. I was unable to turn it on, charge it or connect to iTunes via my laptop. I dropped it off and asked for a call once they had a chance to look at it. Hung called back and we settled on a plan. He said he would try the easy stuff first - replace the battery, check the click wheel and charging cable. If that didn't work, he could look at the 30-pin port and explained that if that needed repair/rebuild (you can't just replace those old 30-pin things as a unit) it might be costly. I cruised Amazon and eBay and found a couple of vendors offering "like new" refurbished iPod Classic Gen 5's and I told him what the general price range was for those. But, quite frankly, I knew I would be happier with PCS doing the refurbishment as they were local and, from previous repairs they have done for me, I knew they would be honest, do a good job, keep the price reasonable and be available if I needed to go back with an issue. Well, Hung performed a miracle! It took a bit of time to get the parts (he replaced the battery, click wheel, 30-pin/USB charging cable and AC block, and repaired the 30-pin port without having to replace every pin!). Throughout the entire project, Hung and Mark kept me up to date on the progress of the repair and always offered options. I am very pleased with the result. My little iPod is working great and the cost was very reasonable. I couldn't be happier!
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May 2023 by zaid gharaybeh
Got the job done quick and with reasonable pricing. Thanks
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April 2023 by Jean G.
Fast and reliable service. I had the screen of my iPhone replaced here and they attended to my needs right away. It took only few mns to have my phone fixed. I highly recommend this place.
