Pep Boys Auto Service & Tire Shop in San Diego offers a range of auto care services for cars, trucks, and SUVs. With over 100 years of experience, the shop specializes in tire services, oil changes, brake repairs, battery replacements, and inspections, including for hybrid and electric vehicles. Customers appreciate the polite and professional staff who provide thorough explanations and assistance, especially first-time car owners. Many reviews highlight the friendly atmosphere and quick service, often completing tasks like brake replacements and battery changes in a timely manner. However, there are some concerns about communication and service accuracy. One customer experienced a mix-up with their vehicle information, leading to confusion about services performed. Despite this, the management followed up with an apology and offered a free oil change, indicating their commitment to improving customer service. Overall, Pep Boys is recognized for its reliability and professional service, making it a trusted choice for auto care needs. Customers are encouraged to visit the location at 3550 El Cajon Blvd, San Diego, CA, for expert service and assistance with their vehicles.
Friendly staff! Clean and safety is their 1st priority! Good job!
February 2026
Overall, I’m satisfied with the Pep Boys store at El Cajon Blvd. Troy and Dan did an outstanding job, Very professional, very knowledgeable, and everything was in a timely manner, regardless of walk-ins
January 2026
Very helpful and much appreciated!! Perfect service. Thank you Carlos!
