Pep Boys is a trusted auto service and tire shop located at 4441 Genesee Ave, San Diego, CA, 92117. They offer expert tire services, including oil changes, tire repair, and replacement, with same-day service available. The staff is known for their professionalism and customer service, with many customers appreciating the knowledgeable and efficient assistance from technicians like Paul, Luis, and Fernando. They provide comprehensive auto repair and maintenance services, including brake and battery replacements, and they also cater to hybrid and electric vehicles. Many customers have praised the transparent communication, such as updates via text messages during service. However, there has been some criticism regarding thoroughness, with a customer expressing disappointment over a missed tire issue. Overall, Pep Boys has over 100 years of experience and is regarded as a reliable choice for auto care needs, with a commitment to quality service.
Super helpful and knowledgeable technicians. Great experience!
August 2026
Had my battery replaced and they got me in quickly. They were quick and helpful. Customer service was good!
August 2026
I had a blowout on the freeway and had my car towed to the shop and got there by 7 PM and they were prepared to rush it and get a new tire put on, but unfortunately it wasn’t in stock. They got when the next morning promptly and had it ready for me by 10 AM. Very nice folks at the store.
