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April 2024 by Tyler A.
Worst service I have ever received! I was 2 minutes late to my appointment but Niki took 10 minutes to come to the grooming desk to check us in. Tells me in the rudest way possible that she's too busy to take us when we had an appointment. The reviews were already having me hesitant but after this experience, I can see why this place has such terrible reviews. Please never ever come here and NEVER use their grooming center.
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April 2024 by Chelsea H.
I live close to this location and been going since 2018 for my dog Bellamy's needs. The staff is so friendly here! Everyone has been so nice over the years. They recognize Bellamy and give him hellos and pets. Eric on the floor is very sweet and helpful. He always checks if I need help. As well, Casey has been so awesome! We love seeing him. He's a hard worker plus friendly which is a rare combo to see. He helped Bellamy get used to his nails being trimmed to the point where Bellamy is not happy to into the grooming room but he approaches the door to greet Casey and somewhat willingly go back with him. Huge difference from the protest, slipping and sliding trying to get away and hiding in the corner shivering to now where he complies and is scared-happy to see Casey haha. Thank you everyone at this location for making it a pleasant experience and making it my go to store for pet supplies.
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March 2024 by Kim S.
Not sure what happened today but Nikki did a great job on Otto. Sorry to see you go. I wish you the best of luck. Otto looks great.
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March 2024 by Adam S.
I look for this product in all pet stores and I found it only in Petco and it was cheaper even than Amazon
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March 2024 by Brandon Leuangpaseuth
Always the friendliest workers and you can bring the puppets in for treats. They have a stations to clean up after your dog if they have an accident in the store
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March 2024 by Aravind Rendu
I have visited many pet stores, including Petco, but this location at Mira Mesa Blvd has a Knowledgeable staff compared to other locations. I want to compliment Eric because his love for pets and knowledge about pet food are outstanding. Just because of Eric, I’ve been buying pet food and treats for a year from this particular location.If in any doubt ask for Eric at Petco at Mira Mesa Blvd store.
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February 2024 by Ezekiel Dangalan
mouse.
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February 2024 by Anson Cape
The doctor and staff were friendly took good care of my fur baby ??
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February 2024 by Michelle An
I just found out they sell live mouse as feeders for reptiles. I used to go to this store all the time for grooming, for dog and cat food/treats. It is not okay to blatantly sell live mice that can also be someone else’s pet. I, along with my friends that go to this store, will be taking our business to Petsmart as they do not engage in the practice of selling live mammals for food.I feel like majority of people are unaware of this fact and would find it shocking if they knew, so I want to put this out there.
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February 2024 by Stephanie M.
I chose this place because supposedly it was "cost effective" they charge a whole lot actually $300 for X-rays. My bill came out to $600. I told the vet I couldn't afford all of that and she told me to relinquish my dog! I don't know what would make someone say something so stupid like that but I didn't like that at all. This is my baby why would I get rid of her. If they really care for the animals they would at least have a payment plan or something. I ended up paying $300 for the X-rays and $150 for them to bandage her up (I could've done that myself) but when I asked the nurse to help me save some money and tell me how to wrap it myself she said she can't tell me how to do a medical procedure! That was such a joke. I ended up watching a YouTube video and it's actually super easy even a fool could bandage it. They don't care about your pet at all it's always about the money. Very Wierd.
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February 2024 by Michelle A.
I just found out they sell live mouse as feeders for reptiles. I used to go to this store all the time for grooming, for dog and cat food/treats. It is not okay to blatantly sell live mice that can also be someone else's pet. I, along with my friends that go to this store, will be taking our business to Petsmart as they do not engage in the practice of selling live mammals for food. I feel like majority of people are unaware of this fact and would find it shocking too if they knew, so I want to put this out there.
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February 2024 by Miriam S.
The first time I scheduled an appointment at this location, I waited a couple of weeks because it was all booked. A week before the appointment, I received a call from them cancelling my appointment due to remodeling. I was bummed out because I was looking forward to get my shih-tzu groomed. Anyhow, I waited a couple more weeks until I was able to reschedule. I was so hesitant to bring in my furry baby. When I got to the place, I noticed it was packed. As soon as I walked into the lobby, the girl looked at me and said in a annoyed tone, "how can I help you?" With a big smile on my face I told her I was here for my appointment. She then asked for my vaccination record so I handed it to her. As soon as she saw it she grabbed it and said we cannot accept this. While she was scanning through the pages, she said, with a nasty look and voice, "Were these shots taken out of the country? I replied yes, they were taken in Mexico. She then said, vaccines outside of country are not accepted here. When she said that I got so mad because if I would have known this before I would have never waited this long. Also, the website does not mention anything about not accepting out of country vaccines. Please update your info.
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February 2024 by Steven Ellison
Dog friendly of course lolThey're always well stocked. Lately I feel like every time we come in they have cats, which is fun if you like cats.We did some puppy training courses here a while ago and they were very good.
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February 2024 by Rob
Your POS system didn’t accept my Zoetis Mastercard. It kept declining my card when money was available on the card.Your POS system didn’t give me Reward Points on my Petco app. As a matter of fact, I rarely get Reward Points even after entering my phone # on your keypad
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February 2024 by Mark Chambless
Always get my fish stuff here