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September 2023 by Diana Macias
I called asking if they take passport pictures , they said yes !! When I got there with my newborn and toddler he said we don’t take pictures for kids ! Only adults! After I drive there and get out of the car with 2kids! They could told me that over the phone !Like only adults need passport!!
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May 2023 by Firas Khamo
not sure why the have less than 5 stars, always friendly and always fast , Omar helping me all the time by giving me the best service with the low rate for shipping and fast delivery time .. never have any delay .
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May 2023 by Samer Al-Daheen
Always 5 Stars, excellent customer service, very friendly environment, I feel like I am at home when I go there.
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May 2023 by Fawaz George
Omar is the best, he gives honest advice, is very professional , and is very responsive , highly recommended this business.
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March 2023 by bzribee b.
I came here a few weeks ago with some questions about mailing my passport renewal forms. Omar was helpful and knowledgeable so I returned today with all the paperwork completed (I thought) in hand, unsure of what envelope I should use. Omar noticed that I hadn't signed and dated the form, or stapled my photo--both things that would have delayed renewal for many extra weeks. So he helped me out again, all while assisting others with mailing, notarizing, packaging, so on.This Postal Annex store is not the closest franchise to our home but I would happily return here as I'm confident that I'll get correct information for any mailing needs. The excellent and professional assistance is worth the drive.
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February 2023 by Anthony P.
Six dollars for two copies of a résumé on regular plain old paper when asked to make it on one sheet the man at the counter refused and said that he does not mess with that I was already charged a six dollars and I didn't get what I want or was able to get it fixed terrible customer service Flat out rude
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February 2023 by Stephen Trottier
This guy took a passport photo and didn’t ask was country it was for. He wouldn’t retake it and refused to refund it. Worst service ever.
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January 2023 by K H
Came in first thing on a Monday and was the only customer in the store when I said I needed something printed. No special paper was indicated, only that I needed front side only and in color. I was quoted $2.50 per page for color and $1.50 per page in black & white. I found this odd since I recently had the same packet printed in b&w at a different location for under $6, and told him so, to which he agreed to only charge $2/page. I reluctantly agreed due to an upcoming meeting, paid, but made sure I got a receipt. When I was able to return around 30 min later, I asked the same gentleman, Omar, to provide me a published price list of their printing services. He said, "I already told you what the price was" and refused to provide a documented, standard price list for printing services at that location. I told him that if he cannot provide this, then I want a refund. I called 3 other locations that had pricing between $10-13 for the same service that I was charged *$36* for at this location. He even had the audacity to grab for my printed documents and the nerve to say that I shouldn't have paid for them then. No, sir, YOU should not be engaging in PREDATORY PRICING. It is illegal and NO ONE should feel as though they have to dig for the real price! Absolute trash!
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October 2022 by Matthew Guillory
There’s a big clear sign on the front door that they accept United States post office packages. But when you go inside, they say they don’t accept them.
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September 2022 by Aria Wang
They don’t take usps prepaid labels…. Then why do you say you offer all kinds of services
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August 2022 by Kevin L.
This place does not accept USPS. So it is rather limited relative to other postal annex locations.
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July 2022 by Wendy G.
Omar is the star of this Postal Annex! He is always available, well spoken and patient. As a bonus, he's also a Notary, making this a very convenient one stop shop for paperwork processing and sending needs. Ample parking and easy to access location within the Food 4 Less complex are a plus as well, so I have no reason to go elsewhere when I need a notarization or friendly shipping service.
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February 2022 by Lauren Takakjian
Was a big fan of PostalAnnex's "all in one" services but that all changed when a package I paid to get delivered was unable to reach it's destination & I was held responsible for the cost of shipping...apparently it's my fault the USPS couldn't do their job.
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January 2022 by Your C.
I go here all of the time because of the great service provided! Omar is always so helpful and knowledgeable about the businesses service. Good service goes a long way. Thank you so much Omar & Postal Annex
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January 2022 by Barb E.
I have been going to postal annex hazard center in San Diego for several years. I always get the most sincere service from this location. I forget the guys name that is always there, but he greets you with a smile every time and never seems rushed or irritated. My mail and packages are always treated with such care. I ever go anywhere else.
