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February 2024 by Lizet Padilla
Disappointed
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January 2024 by Rawsan Salha
Wow it is imaging work doneIt last for long time and professional work
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December 2023 by Victoria B.
I went in to get a set for a trip im going on soon and was nervous to go anywhere but to my nail tech but i was pleasantly surprised with how it turned out, i asked for the price once i chose my length and they let me know what the total would be including my design and length and at the end the price did not change or include any extra charges, i wish i could've tipped more but this set was $120 and im very happy, they made sure to do exactly what i wanted and were nice about it. i will definitely be going back!
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December 2023 by Nashalah C.
Awful experience at this place. Right before the holidays I called for a mani/pedi & they said they were available right away (I should have taken that as a sign). However, I got there & a man laying in the pedicure chairs playing on his phone was told by all the working women to help me. So I was already nervous because where is this man's nail tech license & does he normally take clients??? No he doesn't, you can tell from the moment he sat down & started playing with my feet. Pretending to cut my cuticles, chopping my toe nails down to nubs & not even using the proper tools. I asked him to please try to make my nails look even since he left them all jagged & rough. This was actually the worst pedicure experience I've had so I asked him to please stop. They told someone else to come finish my toes even though I did not want to complete the service anymore. The next woman they sent to me was being very aggressive & rough, even pinching me during my 2 minute massage. I asked her to stop because I no longer even wanted to be in the chair let alone have to pay for this awful service. The whole salon began talking negatively about me and giving me the dirtiest looks & still charged me for half the price of a terrible pedicure which was $14. I learned my lesson & hope that no one else has an experience like this here. Just don't go
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December 2023 by clara juarez
Everyone is so wonderful and love their work.
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December 2023 by Jenn C.
Came here with a girlfriend for a pedicure! Place looks gorgeous but service was alright.My paint job was uneven and one of my toes were hurting so the pedicurist didn't really clean up my toes right as I have ingrown toenails.
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December 2023 by Rochelle B.
I wish I would have taken a before photo because my nails were really ugly and breaking. I ended up looking on yelp for a nail salon because the one I go to is closed today. I'm happy I did! I looked at reviews before I came. My daughter went with Tram, i tried going with Kat but Kat doesnt work today. I ended up setting up an appointment with Tram but I also read some good reviews about Hannah. When I got to the salon I ended up asking if Hannah would be able to see me while my daughter was with Tram. Super happy with my decision! The establishment is very clean. Super busy and a lot of returning customers. You can tell because Nicole would greet everyone walking In through the door by their name. Bathroom is clean as well! First, Hannah is super sweet, nice and friendly. I apologized profusely about my ugly broken nails but she assured me everything is okay and she is here to help. I type a lot for work and my nails are really brittle so I went with the dip powder manicure. It turned out so pretty and natural. Just what I asked for! I got a gel pedicure done as well. Had to apologize for my ugly toes that hasnt had tlc in a few months and my hairy legs. Hannah said it was okay and she wasnt bothered. Even at the end I told her she didnt need to do a massage but she insisted and said she wanted me to have the best. Thank you so much, Hannah! I look forward to seeing you again soon! My nail color is dip powder #11.
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December 2023 by Paula C.
Really nice nail shop. Wasn't busy when I came in. They offer you refreshments as soon as you walk in, with wine, champagne or water as options. The Chairs worked well and everything in the shop was clean and in great condition. The techs were accommodating and friendly, very happy with my pedicure and service overall.
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December 2023 by David P.
I have one of the worst ingrown ever but thanks to nicole, she fixed my ingrown nails and even gave me advice how to take care of it.
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November 2023 by Gabrielle Cohen
If I could I’d give 0 stars I would. I was a regular customer for almost a year. I went in a couple of days ago & Kat told me she was able to do a style that I showed her a photo of. Another worker came over and asked me what color acrylic would I like, I showed her the natural brown and she walked off. During the service I made several comments about the shape, but Kat reinsured me that she’ll fix it. Once the service was almost over Kat told me she’s not able to make my nails like the photo because they don’t have the correct tip. I also asked her about the color of the acrylic (because it wasn’t the one I picked out) she told me after applying that they don’t have anymore so she was going to paint over it? I told her don’t worry about adding the white tip because the shape & the nail color isn’t what I wanted. I paid $65 and left. I immediately called back in because I wasn’t happy and I paid full price for something I didn’t ask for. Kat was generous enough to tell me to come back in & she will redo my whole set back to the almond shape I had because she wants me to be happy. I came in today, and I left with the same nail shape, but shorter & a white tip because I didn’t want her to go through all of that. I asked her if I owed anything & she told me $25. I asked her why am I paying for a redo? When neither one of these nails are what I originally asked for. The sister/owner caught an attitude and said she’s running a business so I have to pay for a service. Kat never spoke up about the situation so I just paid the $25 and left. Unprofessional & 0 customer service.
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October 2023 by Anyssa Araujo
Everyone is great and super good at what they do! Kat and Lisa are my go to! ?If they aren’t available , Gurrrll no worries! All of the techs are professional and kind and HONEST! Love coming here every 2 weeks ???
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September 2023 by Regina Martin
I would give this place 10 stars if I could. After being discriminated against at Nails Spa Plus after 10 years of patronage (they couldn't accommodate my wheelchair bound sister) we ended up walking across the parking lot to Promenade Nail Lounge. They took us as walk-ins no problem (on Mother's Day weekend). Not only were we treated with dignity and respect, but the service was incredible. Monica and Tommy did an AMAZING job on our spa pedicures!!!! The prices were reasonable and they did not try and up sale us.Fun Tidbit: Tommy did a flower design on my Mom's toe. Not only did he draw the flower 3 times until was perfect, but 3 months later it is still on her toe (she is long overdue for a pedicure).Service: Pedicure
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September 2023 by Odessa M.
This is the worst nail place I have been to in a long time for multiple reasons. I got a pedi and a fill, and while the pedi was perfectly fine with women who did my fill also did a fix and glued the new tip on extremely crooked and then act like she had no idea what I was talking about when I told her. Then she overly filed one side of it to make it look "better".She then was so sloppy and kept using way too much product for the fill and then overly filed parts of the nail. Then to top it off she took soooooo long to do the horrible job that she did, she was rushing to hurry up since it was time for them to close she put wayyyyy to much gel on my nails and it was globbed on the side and under my nail. And when I let her know a chunk of the gel polish came off and she left my nail unsealed. I was extremely over it at that point and just wanted to go home.And then to put the cherry on top, she drilled one nail so thin within 24 hours, one of my nails literally popped off opening a bag of chips. When I went back to tell her she tried to just glue on a tip without even taking off the rest of the previous nail! It would be a different thing if the woman who did this was at least nice or apologetic but she wasn't and was offended anytime I told her about anything. However if you don't want anything pointed out, you should be able to do better.
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September 2023 by Arlene Angulo
My daughter and I came in to this Salon due to being recommended by . Their greeting was vey cold and rude. I should have taken that as a red flag. I understand they may have had a long day, but should still make their customers feel welcomed. I dislike ? the experience I had at this Salon. When they saw the picture of the acrylic nails my daughter was asking for, they should of informed there would have been an additional cost due to design and length. When they gave me the price I thought that was including the design and length of the nails. I dislike the fact that they informed me about additional cost once they had already started the process. This information should be relayed at the time customer showing a picture of what they want to have done and not be surprised by additional cost once they are sitted and process has started. They said they could do the nails she was asking for. She came out upset and disappointed due to the work being done is not what she asked for. If they are not able to do the design they should just say so. That way is up to the customer if they want to proceed or not with service. I dislike being mis informed or mis communicated just so they can get your money. I will never come back to this nail salon. I recommend anyone to go elsewhere. The first two pictures is what she wanted. The other 3 is the results of what service was provided to. :-(.
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September 2023 by Kathy Cox
Love it. Everytime I go there, about every two weeks, I’m taken back immediately and they do an awesome job everytime. Love it.
