-
January 2024 by Shawn Gordon
They will pro-rate your first month for move-in but will not pro-rate your last month for move-out! I did everything I could to move out before the 1st, but could not get the vehicle until the morning of the 2nd. They would not work with me and still charged the full month amount of $253. Then they ended my lease on the 2nd anyway! I had to call back to make sure my lease stayed active and my parking spot open for my use until the end of the month! Why would I work with them and let them double rent my space if they won't work with me?!?! Be careful, these guys are shady and borderline unethical.Also, read the 5 star reviews carefully and be aware of potential fakes to skew the rating average in their favor.
-
January 2024 by Tag
Customer service is outstanding I was completely satisfied with the service and I just think it's a great place to place your storage.
-
December 2023 by Mark Rohlfing
When searching for a unit, I was guided smoothly through... great experience. Heather who works at the Sherman location is awesome!
-
December 2023 by Sebastian D'Mirez
Very easy and convenient to rent from. All done online. No need to talk to anyone. Automated access and move in experience.
-
October 2023 by James Beange
I would recommend renting a space with a different company. Public Storage has increased my price multiple times over the past 8 months to the point where I am now paying more than 2x my original rate.This might be acceptable had they given me any notification of these price changes. Look online and you will see similar stories of price gouging. This company sucks.
-
October 2023 by herbert goes
Heather was fabulous she showed us around and has a wonderful personality and for sure coming back here she told us about app
-
September 2023 by Daniel Sanderson
Great people, especially Heather who was there with me all the way. Great and secure storage units. Couldn't ask for anything more.Respectfully,Daniel
-
August 2023 by Samuel Sowunmi
I want to respectfully and extremely express my sincere gratefulness for the great and wonderful service that I received from one of the staffs at Public Storage Sherman location, Mr Oscar. I am very thrilled for his kindness, and especially for his service, and importantly going above and beyond for making my checking-in great and smooth.
-
August 2023 by Josiah Fleming
Heather did an awesome job assisting me, and accommodated me the best she could!!
-
August 2023 by Mark O.
Great customer service! We had a unique situation renting from another state and the staff had creative solutions to help us every step of the way. Property managers and district managers were all very helpful!
-
August 2023 by Chandra Hays
Great experience! Heather was super thorough and very helpful! She answered all our questions and made moving in easy. Facility is clean and safe. Love the use of the app to make things easier.
-
August 2023 by Billy bo Bobby
Heather was delightful and extremely helpful all the while training a new guy jay! With such a workload I was surprised at how well she was able to work while under pressure! Explained how public storage works and operates in depth. Overall a pleasant experience with decent pricing options!
-
July 2023 by Jake W.
Heather was working when I came by to figure out the logistics of my storage unit. She was incredibly helpful in all aspects, very nice, easy to talk to, and did a wonderful job explaining everything. She helped get me a great price on my unit as well. I hope you can get her too. Thanks Heather!!!
-
July 2023 by Char L.
Sara great customer service thank u! Very clean atmosphere. Feels safe and well taken care of
-
June 2023 by Brandon B.
Terrible. They closed the facility at 5pm on a Saturday in the middle of the move, without telling me, and all my stuff was stuck in the hallway with my unit wide open and I was unable to go back for two days.
