-
March 2024 by Daniel Allan Manley
Extremely helpful in a difficult time.
-
March 2024 by Nicholas LeFlohic
Jay was friendly and very helpful in our storage unit experience. We were able to figure out the best size and price point without hassle. This local Public Storage is a definite resource for putting away some extra stuff during moves (and maybe a little longer too).
-
March 2024 by Raymond Padilla
Had a great experience with Ana the Property Manager. She was professional, courteous and super helpful.
-
March 2024 by Kevin Thurman
No issues except that they keep raising rent. In first couple months it went from $88 to like $150, then after a year $200, now just over 2 years in rent is $235!! Outrageous!!! That is almost 300 percent increase!!! Storage is ok but there are nicer ones out there. Also they close gates early (5 or 6 pm depending). Similar storage units renting for $150, they are clearly taking advantage and gouging people that don't want to deal with moving storage locations.
-
January 2024 by Patrick Montayre (IntroPat)
Out of all the storage units I had in the past, this one was by far the best one I ever had. Never had any issues with the access or employees that work there and it helped me a lot before I moved up North. On my last day after 4+ years, Dondie was there and I was able to get help from him and close out my storage/account with no issues. Thanks again! - Patrick M.
-
January 2024 by Comment Hustler
Donnie was amazing! 5 star service!
-
January 2024 by Edgardo Monteclaro (Ed)
Filled out all on my phone and booked the storage space fast and easy and even got a discounted price because of a special. It’s clean and quiet. Awesome place
-
January 2024 by Maria Lopez Figueroa
Great customer service Ana has always been great! She answers all my questions. Best storage facility thanks to how kind and attentive she is! This girl deserves a raise she always goes above and beyond! Thank you Ana for everything you do
-
January 2024 by Sonja Nash
I was very impressed with the manager Anna. She went out of her way to help me find another unit when I was trying to downsize. Facility itself is nice and freeway close and makes it easy to get to.
-
December 2023 by Eric Rogers
Was looking to move to this Public Storage from another location because this one is closer to where I live and had just a first class experience with the Property Manager Ana. The property is extremely clean with a convenient location right off the 15 hwy. Ana was so courteous and professional and I was incredibly impressed with her and this property she manages! Thank you Ana !
-
October 2023 by Fong Truong
Anna is very nice and helpful, always willing to offer suggestions to lower the cost for my daughters’s storage space. I am grateful that Ana recommended us to move to a smaller unit and was kind enough to find a unit next to the old unit so moving was much easier. Thank you for the great service!
-
October 2023 by Isabel Quintero
Thank you, Ana!! Great customer service, very thorough and friendly! I walked in on their meeting yet she still made sure to take care of my needs! Thanks again!
-
October 2023 by Kate K
Very unprofessional - no one onsite. Appt only (found out by calling cs) but it doesn’t state that when renting online.Someone should be here to assist. I received a voicemail stating they would be here to meet me but office was locked and empty all day.
-
September 2023 by Ciera W.
DO NOT RENT A SPACE HERE!!! If I could I would give no stars. Our unit was broken into by another customer. The employees lied about what they saw and knew. We were able to find our items and work with SDPD to retrieve them. Now after we have paid our bill we get a call saying we are being evicted due to loitering????? After our things got stolen we staked out around the facility but was never on the property until it was time to meet with the detective. Now the people who unit was robbed and violated is getting evicted!! Don't trust these people, don't trust your beloved items with this place!! Shady all around! This is our second time having issues with this company and we are DONE!!!
-
August 2023 by Isra Ward
Reserving and then formally Booking a unit took under 5 minutes online and getting my access at the front office couldn’t have been easier when I arrived. Tbh I had heard some horror stories about self storage and I’m grateful that this location/the online terminal for public storage made the experience way easier than I was expecting.The wonderful attendant at the office helped me get a second unit sorted on very short notice and even offered to keep an eye out for a single large unit when it became available for me.Then, when I ultimately didn’t need the second unit it took her seconds literally to sort that out and not charge me for it despite my having just paid the rent. I originally went in to the office to tell her I wouldn’t need it so she could put it back on her inventory list, assuming rent was just paid, but might as well let her know it’d be empty. she offered to refund my months rent and just held onto the admin fee which is more than fair. I wasn’t expecting a refund at all since I had just rented it minutes earlier lol.I’ll definitely be recommending this place to others. Great experience and the office/facilities and the storage areas are clearly well looked after.
