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February 2024 by janice Chavez
Well they delivered my bed they riped my bed from underneath a big tore and down the road it can get worse so I'm coming back to discount on ripped but the girl was vary good helpful nice caring
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February 2024 by Amanda K.
My husband and I got a bed frame from them, as soon as our payments were missed, they would start calling as soon as they opened, then made me ask for money from other people and were extremely threatening! Once we paid off our bed frame, they would call me once or twice a month for months. The last call I told I had asked them multiple times to stop calling that I had paid off my item and if I wanted something else I would come to them (knowing full well I wouldn't). When they called for the final time I told them I had asked them multiple times I would press harassment charges on them if they didn't stop calling! Haven't called me since!
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January 2024 by Camille Jackson
The delivery man was very careful with the merchandise and they put my bed together fast and everything was beautiful when they was finished I was very pleased with they work .
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November 2023 by Steven G
WARNING, Sam will harrass you every day if you are past your due date and speak to them regarding your account. He knocked on my door for 1 hour, 1 hour straight! Johnny doesn't work with you, these ppl are scam artists and sleazeballs. Worst experience, if you want to be harrassed, gas lit, and screwed over then do business with these clowns. I paid atleast $1,000 was always given a different balance owed and when i told them i get paid on the 1st, they came and took my furniture. Johnny wouldn't allow me to pay them on the 1st which I stated when i get paid. He wouldn't work with me even though I've been paying them for 5 months! Pathetic, intrusive, a waste of money and the feeling of being violated where I live by Sam! STAY AWAY FROM RAC!
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August 2023 by Paul Sisco
Mr. Johnny and Mr. Sam were very, very kind to me…patient, courteous, and knowledgeable about your merchandise. A1 sales team. I will not rent to own at any other place. I just want to rent appliances and furniture at your Balboa Avenue store. Period.
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August 2023 by Cj Motta
Very great experience here. Ask for Johnny
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July 2023 by Norma Plante
When my refrigerator died right before an important occasion, I needed a rental fridge/freezer quickly. Rent A Center provided a rental unit the same day I called so I did not lose any food. Their delivery guys were great. I received great customer service throughout the entire time I had the rental unit. The rental fridge was clean when delivered and worked great. The pickup also went smoothly.
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July 2023 by Norma P.
When my refrigerator died right before an important occasion, I needed a rental fridge/freezer quickly. Rent A Center provided a rental unit the same day I called so I did not lose any food. Their delivery guys were great. I received great customer service throughout the entire time I had the rental unit. The rental fridge was clean when delivered and worked great. The pickup also went smoothly.
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July 2023 by Carmen Ramos
I gotta say, I’ve had nothing but positive experiences with this location. I believe Ive been dealing with Dave? Needed to rent a chair for short term. He was communicative and delivery was fast!!Haven’t had any issues with the product. I’d take things with a grain of salt when reading the reviews. I’ve had no issues whatsoever!
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May 2023 by Wanda M.
I needed to rent a bed for a month for a downstairs room after surgery. Everyone was friendly and efficient. The drop off was on time, as was the pick up. I was waiting for a mixup or overcharge but nope just great customer service and a very comfy bed.
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April 2023 by Ronald Arroyo
The manager Johnny at the store is very awesome and nice
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April 2023 by nolan stedman
Still need to experience it but this place is way dope
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February 2023 by Andrew G.
Rent A Center is one of the best places I've been to the Clairemont store off of Balboa. It is always clean. Johnny is the man to talk to about getting your needs for furniture, kitchen appliances, video games, TVs, washer, and dryers or fridge Raiders. If you need it, he gots it We also have Addie who is a kind Spanish-speaking manager who always takes care of her customers. Please come down and check out check them out come down and say hi to Andrew he's the best delivery guy out
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December 2022 by Dee W.
Amazing customer service! The manager James and all the staff. My fridge/freezer went out before thanksgiving and I needed to rent one and they got me one right away with impeccable customer service. Thank you! I would highly recommend.
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August 2022 by David Posey
The entire process makes me want to rent from them again. It was easy, the product was brand new, and delivery/pickup was a piece of cake. It was a great experience.
