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February 2024 by jon
best pharmacy they always take the time to make sure my questions are all answered
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January 2024 by Hanafi M.
Six years now I've had the pleasure of this establishment; I happen to live within walking distance, across the street in fact, maybe a half mile walking away, tops. Yes, many of the shelves are bare or totally empty. Many shelves have Mouthwash for some reason, wherever I look or turn, Mouthwash more and more mouthwash...LOLOLOL. The employees are very nice to me, they always greet me (and everyone that walks through that door) with a hardy welcome. The Pharmacy is another story, a BIG "No speaky the English" Problem here at the pharmacy no less, very very difficult to understand. I think this place is for Vietnamese Customers exclusively. I never get my meds here even though they are directly across the street from me, in addition to not comprehending me when I speak, they, unfortunately, lie to you as well. I come here primarily for Amazon, they have a package pickup spot here and I like their Butter Pecan Ice Cream. Great parking, very clean, nice employees, but the lines always seem to move slowly. I try not to buy anything for this reason; and extremely limited inventory. Price-wise, one can certainly do better and save money at Wmart, Tget, or even CVS has a more complete inventory.
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January 2024 by Isabel C.
amazing customer service love them this store is amazing! I highely recommend i was looking for a last min set for a bday party and found exactly what i was looking for saved me
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November 2023 by Lori V
My first time in the pharmacy, the doctor give it to me the prescription I don’t have insurance I’m looking for the best price and this pharmacy don’t accept my prescription the doctor give yesterday to me , They say the doctor need to send it electronic I explain to them I don’t have insurance and I need to get by the app the best price and they say no we don’t accept this prescription need it to be send it electronic ,worst service terrible service Thank you.. I let know my friends and family, and we never come back here. Thank you
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October 2023 by Bonnie Chrostowski
I used to go to this Rite Aid quite often & liked to get their ice cream, but the freezer section has not been working for over a year, what a disappointment!I stop in every now & then just to see if it’s up & running, but no luck.
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August 2023 by Annalise L.
This is by far the worst pharmacy I have ever been to. I live very close and have filled several of my prescriptions here out of a matter of convenience. Every single time I have had an interaction with the workers here, not only are they incredibly rude, but they are also not knowledgeable, and I would go to say not qualified to be working behind a pharmacy counter. Not only do they never pick up the phone when you call to try and fill your prescription, but they will also tell you incorrect information about your medication. I have been trying to refill one of my prescriptions for the past week and every single time I've called I've been given a different answer as to whether the medication is in stock, on order, available, etc. I just called again as advised by my doctor to see if the pharmacy had alternative brands in stock and was told "I don't know why you're freaking out it's only been 8 days since you haven't had your medication" ?!!!!! This pharmacy needs to be investigated and/ or shut down. I will be switching to a small/family owned pharmacy after this. I am not normally one to leave negative reviews but this incompetence could cost someone their life and people should be aware.
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July 2023 by William Albers
Showed up at the pharmacy at 6:40, it closes at 7:00. Just got out of the ER and needed prescription filled, was turned away because they close at 7:00…it’s 6:40. The next day it took them 10 minutes to fill my prescription. I’m NEVER coming back. After mentioning to the pharmacist what happened. He looked at me like he didn’t speak English… garbage customer service.
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July 2023 by Eileen Kocherhans
Ridiculousness to the Nth degree. I have long abandoned this pharmacy but went to pick up a needed Rx for a family member. As I entered the door, the front cashier yells out "We're only accepting cash right now." I spent almost an hour shopping for other needs here...using my calculator as I went along to make sure I had enough cash to purchase. In back by the pharmacy cashier, I confirmed that "cash only is allowed right now?" This employee looked at me twice as confused and called to front cashier as to problem. "Oh, it works, now." They have always been a confused staff over there...never mind the frustratingly annoying drop off-pick up procedure of the back pharmacy itself which caused me to transfer my needs to a different pharmacy chain back in 2021.Do yourself a favor and go to a CVS.
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May 2023 by James V.
Was hoping to get a late night ice cream from Thrifty, unfortunately they had already began sanitizing the station. Totally understandable as it was late. The employee on duty super kindly offered to scoop us ice cream anyways, but we politely declined as we didn't want to make her life more difficult. Interestingly, she their freezers have been out of order for the past few months so we were unable to order a pint of ice cream. Probably better for our waistlines but hopefilly they're repaired sooner than later. Easy and plentiful parking. Heads up there were a decent amount of homeless roaming outside at night.
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April 2023 by Chris Mardan
I was going to buy a Gillette package signed for $9 but cashier told me $18!! When I asked an explanation the cashier asked me to enter my cell phone to get the $9 price
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March 2023 by Amarin T.
This morning around 8:30-8:45 I was in my neighborhood rite aid to shop and pick up a journal when I was approached by I believe she is a morning shift leader. This woman accused me of stealing in front of my cashier and everybody while U was trying to pay for my journal. The audacity! She was like, "Where is that item? That item you put in your pocket!" Wow! I had to dump out everything from my pocket on the counter! I was extremely livid! Excuse my language, but that bitch did not even apologize and just walked off! I don't care whether she knows it or not, but I am a U.S Army disable combat veteran and I refuse to be disrespected and humiliated! I grew up in Linda Vista and had been coming to Rite Aid ever since it was Thrifty's!!! Now I know why this location has 2 star ratings. All because of the shitty teams they got going on. The unprofessionalism is unreal and I am taking this not just to the head quarters, but will be speaking with my attorney! Apologies will NOT be accepted at this point!!!
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February 2023 by Hi Hunter
Happy with this location. Observed a cashier and manager behave very patiently with customers. Good selection and prices for a drug store.
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November 2022 by Ike Dola
This rite aid has for some reason a local small community business feel to it. I have been coming here for 2years now and they are very inviting friendly and professional from the moment you walk in the store they greet you which is very welcoming to me. I have a toddler and from the moment he was born I've always been able to get the little necessary things here from medicine to infant and toddler toys along with quick meals in the frozen section. They have 2 self checkouts which is a plus if the lines are long. Which from experience can be in the evening hours. I know the manager by face because I've seen him present at times rather at a cash register or the ice cream area. He seems to be a friendly professional enough man. I've never had a employee be rude or dismissive. It's clean shelves seem to always be stocked and they have a ATM machine inside in a appropriate placed area that makes you feel safe. Great store overall
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November 2022 by Monserrat Velasco
Associates are friendly and helpful. Rite Aid offers great deals and products. Plus you can get ice cream ?.
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November 2022 by Anthony Malevich
May, Carolina, Axel, and the entire staff go above and beyond, very friendly, attentive, and always helpful with a smile every day that I come into the store.
