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February 2024 by Aaron Elcentauri
Good service and very quick my battery died and they came in 10 minutes and fixed it 10/10 would recommend price is reasonable aswell
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February 2024 by James Hickey
I just had the best experience I have ever had in my life with a tow truck company .I called Road Runner towing in San Diego they showed up within 25 minutes at the most... The driver Andrew was Great!!!Andrew showed up knew exactly about my ML550 Mercedes, gave me some helpful info on the car, The service ,what to expect in the future with the drive chain milage, moved around hooking it up perfectly and at the same time ,GREAT attitude, GREAT service, Five star man! I NOW will only use ROADRUNNER TOWING, customer for life. It is a really good feeling knowing theres still Great companies and Great people working at them. Andrew, and ROADRUNNER Towing are 5 star all the way!In one word, OUTSTANDING!!! I usually dont write reviews,BUT THIS IS A MUST, WOW!!! Customer for life , Jim Hickey
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February 2024 by R S
Horrible service by horrible people. These subhumans were assigned through Enterprise, who are also untruthful since they said Roadrunner was efficient.It took them 2 hours to show up when they initially said 30 minutes. Nothing they told me was based on fact. They think they can say and do whatever they want with no accountability. They wanted to cancel when it was apparent that their ETA was not based on actual arrival times. The original driver was not in and I believe they assigned another driver after the initial half hour wait. The dispatcher could care less. What if this was requested when stalled on the highway? I guess you'd be out of luck with these corrupt people.They are incompetent, have horrible customer service and lack basic comprehension. They make McDonald's employees look like rocket scientists.- Reply to Roadrunner: Notice how they don't deny the delay. There was no miscommunication from Enterprise. The problem with Enterprise is that they chose you. The dispatcher had the vocabulary of a child and blatently gave false arrival times because he couldn't effectively do his job. This company uses ignorant people and it shows in their service. I never spoke over the dispatcher. Every time I was given increased ETA times with no explanation. Call center people in Nigeria would rip you off less then these people. Perhaps people can donate to this company so the dispatcher can buy a clue one day.
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February 2024 by Collin Wirkus
I had no suspension/wheels in front and they were able to easily tackle the issue and get it to my shop. Would recommend and would use their again.
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February 2024 by Kimbo Trinidad
Fast customer service and polite staff, affordable prices.
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January 2024 by Derek Rod
Called them multiple times and they kept saying they’d call me back in 5 minutes only to never call back. Don’t use them they won’t follow through.
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December 2023 by CAMERON OXBERRY
I tried to book a tow with this company but the phone rep's attitude was terrible. Incredibly impatient while I tried to supply him with the info he requested.
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November 2023 by S Padua
Very friendly. Yet unable to obtain tow truck driver’s information for the ford ranger that he was able to take off my hands.Service: Special vehicle towing
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November 2023 by TJ MacLaren
Roadrunner was so prompt and helpful, I would recommend their towing company to anyone. They picked up our construction trailer downtown and delivered it to Imperial Beach. From the first call to pick up, 45 minutes on a busy Wednesday Afternoon. I really appreciated their help.
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November 2023 by Dusstin Butterworth
RoadRunner Towing was fast and straight to the point! No hidden fees or non-sense! The driver was super cool, and they were on the scene of my vehicle within 30 minutes, which is super fast compared to every other tow company around SD. I highly recommend this towing service! Thank you, RoadRunner Towing!
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October 2023 by Manuel Gregorio Mendivil Vidal
Joel was super friendly and an absolute lifesaver! I had car trouble at 8pm, and by 9pm I was back home with my car ready for fixing. It took Joel all of 5 mins to hitch up my car. I can’t praise him enough!Service: Car towing
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July 2023 by Bryan A.
$320 from North Park to El Cajon is robbery. Everyone is just so hungry for money and the people at the bottom are just getting screwed over in these rough times. Pro tip: add roadside assistance to your insurance. I'm learning the hard way now.
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May 2023 by Thomas M.
Had a flat on my way to work. Floyd from Mission Valley Towing came to the rescue. I have a lowered car so it was tricky to get it on to the bed. He did his magic and figured it out. Great service and super friendly. Thank you again!
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April 2023 by Botman
Called them direct after another towing service through AAA gave us a 3-hour wait estimate. Roadrunner showed up, and the driver was quick to help us get the car to the Shop. It was after hours, so he dropped the car off as the shop instructed and put the key in the drop box. He then sent us a picture of the drop-off as confirmation. Great service.Service: Car towing
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April 2023 by Joshua Weaver
Johnathan was very helpful and got me to my location quickly! I was stranded on the highway with a puncured but he was able to quickly pick me up in 30 minutes and take me to my dealership to make repairs. Quick and great service! Highly recommend!Service: Car towing
