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October 2023 by Dre L.
Stopped in here to get lip liner. I chose seven different liners and they were out of stock of every one of them. Never been to an Ulta or Sephora that is out of stock of that many items.. really disappointed as this messed my day up. Spent over an hour trying to find one of these lip liners in stock and now I don't have the time to drive across town to a different location to attempt to find out that they don't have any lip liners in stock.
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August 2023 by lisa n
Unprepared staff and store. I think the makeup is old also. The mascara is dry and hurts my eyes and the foundation bottle looks caked up on the inside.
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August 2023 by Mersedeh
Super friendly and fast service
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April 2023 by Michelle Aguilar
Staff is very friendly
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February 2023 by Jeanete F.
Every time I come they NEVER have enough help. Definitely go to Ulta beauty where they have plenty of staff.
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February 2023 by Jamie Serigny
Went to return an item with no receipt and was 3 days over the 30 day refund window but not the 60 day store credit one. However their system wasn’t showing it with my insider rewards lookup. Luckily I was able to pull it up on my account on my phone. After going back and forth with the associate, showing her on the website how it clearly said I bought it there with the date and that I had actually redeemed rewards for a mascara. I asked to speak to a manager several times because I was tired of going in circles with them trying to tell me that Kohls Sephora only does 30 days when there was store policy saying 60 right in front of them. Finally management came and saved the day and gave me store credit. So I looked around to buy something but they were out of everything I was looking to buy. What a hassle! I think I’ll stick to Ulta.
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January 2023 by Veroinca Chavez
Was helped by an employee named Lilyana, i asked for a good recommendation for foundation and she knew the best brands and color matched me to perfection!! best customer service i’ve ever had at sephora ?
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October 2022 by Linda D.
This Sephora is located inside Kohl's and they have been open for only a few days. I think that they opened on 10/26/2022. Their selection is not as full sized as a regular Sephora store. So their selection of products is not as wide as you would find in regular Sephora store. Otherwise I would give then 5 stars.The staff is very friendly. I kept hearing the people in line commenting that they were glad this store opened inside Kohls since it saves them a trip to UT C Mall. My sentiments exactly. And the parking is better here than at UTC.I came here for Bumble and Bumble hair products. They didn't have any. Hopefully they will stock it soon. I still ended up with hair and face products.The added bonus is that you can still get your Sephora points here. And you can earn Kohls rewards points too. I plan to come back again soon. Not too soon though since my wallet cannot handle all of this pampering and glamming!