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January 2024 by Santa Cruz
Do not go here for a smog. Al the Tech literally failed me because of a cold air Emissions sticker! He could have easily did a visual inspection and told me before he then took 30mins to run my vehicle and process to Fail me. Very very shaddy! There were 6 people in line and 5 of the 6 were back for failed smog. These guys are shaddy scammers, stay far way from the Smog shop here!
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January 2024 by Paul Filenko
Everything here works.
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September 2023 by Chris Edgardo
They don’t take advertised CCs. Sometimes you have to pay with you phone and system doesn’t work. Works fine everywhere ese but here. Def avoiding it.
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September 2023 by Chris PEREZ
They don’t take advertised CCs. Sometimes you have to pay with you phone and system doesn’t work. Works fine everywhere ese but here. Def avoiding it.
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August 2023 by Eun Z.
I feel obligated to issue Warnings to STAY AWAY from the Clairmont Shell Station at 2606 Clairmont Dr (92117) especially if you are a woman. I would have to say THE WORST experience I have ever had at a gas station, and I'm not young so we're talking-- a LOT). Likewise, the result of my mistreatment is that I will NEVER return to this gas station--would have to be nuts!Little did I know how expensive this stop would be, not only financially per cash demanded, but also emotionally. In the short time I was there I was treated like a criminal and threatened by the clerk and staff,, but before I get to that: First, I was solicited for gas money by a guy with a gas can who didn't want to take no for an answer once he saw my credit card, and then I was sexually harassed by a customer when I went into the store. All of this must have thrown me a little off my game, which may explain why I started to drive away with the hose still in my tank. .I Immediately realized it and stopped. OK, my mistake, embarrassing, I stopped to assess the damage and report it--a cleanly disconnected hose. But before I could, a mechanic standing outside ordered me not to leave in a threatening tone. What? (I had already stopped and gotten out, clearly wasn't leaving), then the rude clerk "Elvis" came running out of the store and immediately descended on me with a barrage of commands,and rudely ordering me inside, along with threatening to call the police on me if I didn't immediately meet all of his demands, which included handing over $80. IN CASH ONLY to him immediately.This was all bewildering to me as this "hose oversight" had only happened to me once before in my life--years ago, and that gas station didn't care, saying that no damage was done and reconnecting the undamaged hose was a 5-minute fix at most, which is still true. So that was also the extent of my crime in this case. a 5 minute fix, nothing broken, even "Elvis" admitted as much. After I gave Elvis my license plate number, I said I needed a minute to verify on my phone the claims he was making, to which he said he was calling the police. (I have tremendous coverage of rental cars, etc. with my Gold American Express card, so for one thing I wanted to check and see if they would cover this.) Nope, no phone calls allowed, cash now or the police was the ultimatum Elvis issued.. One can't help but wonder if this is a scam by this station, Do the mechanics there also charge $80 per 5 minutes of labor in auto and smog work?-- as in the 5 min.labor on hose reconnection? On top of it I was videotaped in the store by a customer-- or more likely an employee in plain clothes---not sure---who very rudely and personally insulted me when I asked him why he was doing that, ALL Totally unnecessary. Thank God my adult daughter was with me, it would have been worse being alone in that situation. Also, she had the cash to pay Elvis's ransom, which I did not have on me, and she also issued a rejoinder to the videotaping rude guy. I didn't even have the presence of mind to do that, I literally felt besieged and threatened by this gas station gang headed by Elvis---for what?. A 5 min fix? And this was in the daytime. God help the woman who goes there alone at night Never again! I guess all of that was worth losing a customer for life. They clearly don't care about customers or want my business anyway. NO Shell Station anymore for me. Better choices out there. Just Please-- Beware!
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July 2023 by Richard Clarke
Filled up my tank with gas and clutch went when I started back up. I walked in to let them know and they said I could roll it to a spot until my mechanic came the next day. It was late afternoon. My mechanic went the next day and they already had it towed. The worst. No decency.
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July 2023 by Kevin Still (Simpuhl)
Stopped to get gas, buy snacks, and use bathrooms. They don't have bathrooms so I didn't buy anything.
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January 2023 by Lucky Sapra
Never come this gas station he didn’t use rest room, very speak route
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August 2022 by Sandy Campbell
The clerk was extremely rude. We asked about lottery tickets and he abruptly told us he didn’t sell them. We asked for the closest location that did sell them and he said “across the street”. We asked where across the street and he said “across the street”. We asked again and he said “it was obvious where it was”. He definitely needs some customer service training!!!
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August 2022 by Tony Jurkovich
Just paid 7.09$ a gallon. Lucky I caught it before It was done. I will fill up somewhere else. I thought gas is like under 6$. These ppl want 7.09$. Got to be kidding me. Gougers they sell snake oil there.
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July 2022 by Kyle Davidson
Was told by the clerk that he would lose too many walk in customers in the time it took to fill my propane tank (fills in less than 4 min), so he refused to serve me. I said I’d wait until it got slow in the store. he said "no I’m sorry!" Why have propane here if you aren’t going to/ can't get outside to sell it ? He did lose a customer, me. I found another spot 5 minutes away. They helped me quickly with no problems. Don't come here for propane, it's just a waste of gas (no pun intended) you may get turned away for no reason
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February 2022 by PJ
This place is awful. Staff is rude and incompetent. Had to make a simple return and the the guy threw a little boy hissy fit over it. It took all of 20 seconds to do. Also, over priced and annoying pumps. Nozzles aren’t updated, payment system barely works if at all.For real though, place sucks and I actively avoid it
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February 2022 by Sky K.
Great smog amazing car wash and good gas that won't hurt your car. All the people who work there are super nice
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November 2021 by Chip Mutza
What a dump. At least half of the pumps are totally broken and the remaining ones have "see cashier" taped over the screen. Total ripoff "close to freeway" prices and it's been falling apart at the seams for years.
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October 2021 by Beau M.
This gas station is garbage. Half of the pumps do not work with credit cards. The screens are unreadable. When you come for propane, there are no hours posted and it always looks open. If you come on any days other than Friday or Saturday, you are told "the best days for propane are Fridays and Saturdays". That is not how to sell a product. This place needs a complete overhaul. Also no bathrooms. Garbage.
