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May 2023 by Hannah H
They charge way more money for gas & then proceed to deny your Apple Pay, ask you 5x for your card & then proceed to ask you a bunch of questions on sloth speed before you can pump. I asked for a receipt b/c other people were saying they’ll charge you more. The pump was of course out of paper & the attendant said he couldn’t help me. Sketchy as hell.
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April 2023 by TeaNCali ..
The worst! Something is always wrong with the payment at the island option. Then you have to go in and pay the cashier. No thanks!
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September 2022 by Andrew Neel
Don’t go here. One of their pumps charged 100$ for a $45 amount of gas. I made the mistake of not going in for a receipt when the machine ran out of paper. I didn’t think nothing of it at the time. I call a day later to ask them what’s up and they said that they can’t retrieve receipts from the day before and when I was asking for a little more clarification on why it would charge me $100, the woman on the phone just hung up on me. I guess she didn’t know either XD.
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August 2022 by A I.
Came here about 3 weeks ago and after spending my time to put in my rewards info and credit card info the pump (#14) just stayed on $0. I went inside and the woman I encountered stated "yeah, it does not work". Wtf. Why didn't you put a sign on the pump to say this fact that you knew about?!?Yesterday I went back in the mid morning and coincidentally (habit) pulled up to this same pump. Put all my info in and again the same thing happened. I went inside and the same woman stated "it was fixed a few weeks ago - it says you are pumping". I told her it was not pumping and she then stated "you need to stick it in all the way" - seriously - I know how to pump gas and when I told her it was not working she was rude and could care less to even look at me. I told her again that it was showing $0 and then she told me to come look at the screen at the register and their was an error code flashing on that pump. Huh?!? You just told me it was working and to stick it in and now your showing me an error code. Whoever owns this station should get their s*** in order and fix the pump and teach the staff to put signs on pumps that don't work and tell the employees to stop acting stupid like the pump is actually working. She should have walked outside and checked it out and put a sign on the pump while I was there. I wonder how many other people wasted their time because the owner of this station was too lazy to put a sign up. I blame the owner not the minimum wage worker who is clearly not trained by the owner or corporate or whoever manages the stations.
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May 2022 by Robert Lee
I had broken down on the interstate 15 but got the vehicle up to the Shell. Had to leave it there and did so with the attendants permission leaving my phone number in case there was a problem. Well the manager had the vehicle towed without so much as a phone call. Be cautious and I would not leave your car there. They must be getting a kick back on the tow because two days into it the tow bill was $522.00. I will have to take them to court to get my car back. They are not there to help for sure.
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January 2022 by Madison B.
I wish I could give zero stars. Not a single pump working for me tonight. This needs to be addressed ASAP. Getting gas should not take a half an hour!!!
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December 2021 by Scott M.
An employee tried shorting my friend and I 15$ at 11:30 because she thought I was drunk on December 11th 2021 and she was so rude and inconsiderate I'll be going back to pay her a visit. Never go here after dark I hope she rots in hell
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July 2021 by Cris Harrington
The car wash literally sprayed my car with water and then nothing. When I said something to the cashier he said that’s what it does and I can file a complaint. And handed me a paper.
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July 2021 by Arti Ego
Went in for a car wash and chose the 9$ (most expensive) option and the machine barely sprayed water at the front of the car, and stopped within a few minutes. When I went in to complain about this to the store employee, he simply said he had no control over the machine, and that I cant even request a refund because I didnt have a reciept. Explaining that if you directly pay at the car wash electronically, it does not give you an option to get a receipt did not seem to make any sense to him either. 9$ was a waste, and never going back here again. Could give it -5 stars if possible.
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January 2021 by Ron Brookes Jr
Quick stop after work to get gas.
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June 2019 by Jimbos B.
The cashier Trung was screaming in the phone while I was trying to pay for lotto tickets and gas. Never said hello.
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March 2019 by Abbie B.
I accidentally locked my keys in the car the other morning & the employees were really sweet & nice! They tried to help me as much as they could. They let me use their phones to get in contact with my family & work who were able to come pick me up to get my spare. They even watched my car while I went to get my spare key. Thank you so much!
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March 2019 by Ed M.
So far I hit this place only for the car wash. They have a $6 one here for you bargain washers. It did a fair enough job. On top of that you can buy more expensive washes if you please but the $6 deal was good for me. They have a big sign warning you more than once to not back your car out once inside as you may damage your vehicle.
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March 2019 by Evan Wade
Rude guy on the overnight shift. Talked down to me when giving me advice that I didn't ask for. I can read tone and body language well and he acts superior.
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July 2018 by Ronnie Callaway
Store portion is ALWAYS closed during the hours of 2am-5am even though it's supposed to be open. This morning “Alfurd†or something to that extent got nasty telling me he was on his 10 minute break when I tried to open the door. Went across the street, waited at 2 lights, got gas and snacks, and left to see “Alfurd†was still standing there across the street doing nothing. Oh and he refused to give me his managers name telling me to come back in tomorrow... It was around 3:45am. It IS tomorrow. He just ignored me and kept looking at his phone. Reported to corporate. This is the 5th time at least this has happened to me at this shell. Will never return.
