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February 2024 by Dulce Ramirez
The worst gas station I have ever been to, the people who serve are shameless, to name a certain Ed who helped me when I bought a soft drink with a 5 bill, he did not give me my change, and I told him how much it cost, he told me the price but he still didn't give me my change, so I told him I don't want it, he gave me money back (change) where it says it's a “refund” on the receipt, I don't speak much English, but I understand a lot and it wasn't a misunderstanding, because Of course on the receipt it says that it is a “refund” I was charging for 2 sodas, I told him that I had already told him that I didn't want the soda and he didn't give me back my full $5, and he answered me in a bad way saying “it wasn't my stupid ", that he didn't make returns and that he took the soda, what kind of cashier talks like that to a customer "I wonder", I had to pay for gas because I didn't have it but in my life I will enter that business again... I hope and the Owner take more care who he hires. And if this Ed is the owner, “sir, you are not fit to have a business like that” the customers are well served, I have been a loyal customer of the Shell gas station on Via de la Valle, and I really love going to this one. gas station, all the employees and the owner are loving people.
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January 2024 by Diana Bautista
The restrooms are disgusting and the employees not even look the door or check ?? how disgusting ??
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November 2023 by ANGEL RAMOS
For starters I would take my money down the street to Arco. The P.O.S workers think too highly of themselves. The think they have the right to come talk to anyone the way they want, if they don’t like their job they should look for a different line of work. You work at the gas station for crying out loud.
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September 2023 by Carl Mape
Top 3 most expensive gas station in San Diego County! Why would anyone go here!!!??? $7.09 on 9/26/2023. ARCO next to it is 50-70 cents cheaper per gallon. Don't go here!
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September 2023 by Evelyn Carranza
Last night I regretted EVER buying anything from this gas station. It was past 7pm and I walked inside and asked the attendant if he could please turn on the air pump for me, only to be met with “you can pay with credit card” BY LAW he is to turn on the air pump regardless if I can pay or not. I asked politely and pondered if I should tell him by law he is to turn it on for me. I decided it wasn’t worth my time nor energy so I drove the next block over to the Arco/AMPM. Same drill but the attendant at this place was nice and with a smile turned on the air pump for me. I got air in my tire and went back in and gladly offered to buy him anything he wanted from the store as a token of gratitude. Sometimes it’s not about the money but the service experience, and this Shell gas station def does not know customer service if it hit them in the face NOR THE LAW because they broke it last night.
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September 2023 by Nathalie Lawrence
Closed at 22:00. Don't take Applepay
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August 2023 by Alex Vinyukov
Creapy small station, without restroom. Do not deserve to be a Shell
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May 2023 by Ben Foltz
Short waiting time, quick and professional smog check
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April 2023 by Matthew Schiff
They don’t explain ahead of time that the coupon doesn’t cover certificate or credit card charges but overall a fine smog.
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April 2023 by Ego Killer
Great price and service. Cheapest in SD
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April 2023 by Iva Maxwell
Called ahead of time. Short wait. Good service.
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March 2023 by Bizapp Services
Quick and easy, prices right
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March 2023 by Kevin McCord
Smog tech was quite insistent that in order to honor the coupon price, I would post a Google review before leaving. I’ll instead patronize the friendly shop up the road. There’s your review.
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March 2023 by Sands Slayter
Fantastic service, friendly workers, and very timely. They took great care of my car.
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December 2022 by P T
Horrible service, rude staff. Always out of propane too.
