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March 2024 by josh scherr
Fast and easy customer service. Leighton was able to trouble shoot and resolve my issues
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March 2024 by jordan papazian
Rude staff. Just gave me the impression they dont want to help. One staff was on his phone and got annoyed when i asked for help
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February 2024 by Mariana Bradley
A big shoutout to Ana! 5 stars to Ana1 star for the current Manager no idea what’s his name let’s say is the rudest person working there ..Excellent customer service, manners and patience..In fact she should be the ManagerAs a Manager I suggest a training for manner to their current manager the guy talk to his employees without any professional manners no please no thank you .. I was speechless .. he doesn’t care how he talk to his employees in front of the customers .. that could be a reason of people rating this place with a low scoreThank you Ana you had all the answers for me and guided me patiently to resolve my concerns related to my phone service ..
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February 2024 by Kimberly Cacha
My Sales & Customer Service Representative was “LEIGHTON”. She was very helpful, patient, friendly, professional, & absolutely remarkable. She addressed every concern I had. She took care of everything. She explained new plans, processes, & answered every question I had. At no time did I feel she needed to move on to the next person. She advised me that she would take care of all of my needs & in the future she is available if I have and additional concerns. Tmobile is the best & my experience is a 5 out of 5!!!
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February 2024 by Laura Bullock
Andres was knowledgeable and extremely nice new favorite store
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February 2024 by Geri Bagron
Andres was super helpful with my dad! We started Costco and still got great service here!
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February 2024 by Homayoun Niroomand
Thank you Andres, busy store but good people!
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January 2024 by Lenette M
Very friendly and knowledgeable
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January 2024 by Zeeshan Sabir
Worse experience ever. They said that wait is 20 minutes and even after 32 minutes no one came to help us while we noticed that two representatives engaged in conversation with one customers instead of helping us out. ? we were planning to move from ATT to Tmobile and add kids line as well. Now will stay with ATT.
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January 2024 by Silvia Rubalcava
Remarkable service from Andres! There were difficult and vocal customers but he was professional and stood his ground. And still turned around to help us with a smile!
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January 2024 by Kate A
Store was busy and wait time was long, but Andres was keeping the line moving! His words were “no manager, no problem” and no problem indeed. This should be the standard for all the stores. Worth the wait!!!
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January 2024 by Elizabeth Newell
Super friendly. Great customer service
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January 2024 by Dante CD
Disorganized...
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December 2023 by Julia Moluf
Great service! Even on Black Friday weekend, they were kind and efficient.
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November 2023 by Jacob Gillenwater
Ana is the prime example of excellent customer service! She was kind, knowledgeable, and extremely helpful. Ana even kept a fun conversation all while being efficient with my time. She needs a promo ASAP :)
