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October 2025 by No Neck
Luka provided good customer service and was very knowledgeable.
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October 2025 by John Diaz
Sprinter Pitstop is a professional and proficient sprinter maintenance shop!
Fair price for superb work. If they tell you it will be ready at a certain time…it will be ready to go! I have done suspension, oil change, electrical work, and custom upgrade. They are an all around proper maintenance shop.
Luca and the team are awesome! Thx boys!
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October 2025 by Paul L
These guys are great: friendly, professional, easy to work with. I have found their service quick, efficient, and always high quality. It’s the only place I take my Sprinter.
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September 2025 by Matt Lewry
Luca and team are excellent and the service cost are much more fair then Mercedes without sacrificing the quality.
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September 2025 by Justin Naylor
Thanks to the entire SP team for such a smooth experience. I've been looking for a shop closer to my home to service my Grenadier and found one! Scott was super helpful with finding a convenient time for me to come in (they are open Saturdays BTW) and sent the secure quote quickly. At my service appointment Luka made sure all my concerns were addressed and was very thorough with what they found and did. Really impressed with the entire experience and grateful these guys are here. Highly recommend them and will definitely be returning. Thanks again SP!
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August 2025 by Justin Burr
Luca and team are awesome, super knowledgeable, fair priced, and took great care of my van. Highly recommend.
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August 2025 by Cactus Coyote Earl
Scott and crew at Sprinter Pitstop are great at what they do, servicing and repairs on everything Sprinter Vans! They did a free evaluation check up on my van and trouble shoot some issues! They come highly recommend!
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August 2025 by Jim Brakas
Luca and Scott are incredible
There whole team is so good
Their creativity and help were over the top
Did the research on them before I went
I’m very sure they will be seeing my Tiffin GH1 again
Don’t look anywhere else!!!!!
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August 2025 by Zuzanna Cross
These guys are so damn great. They’ve saved our butt too many times. We have 7 sprinters and need rapid response to keep our business functioning smoothly. They are always trying to save us money and also we appreciate being in good hands knowing we are not being cheated.
Scott, is a great person to have in times of emergencies (or regular maintenance) I couldn’t recommend him enough.
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August 2025 by robert lacroix
I hate to share how good my experience has been with Pitstop because it’s too good to share.
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August 2025 by KC
I had an exceptional experience with Luka and the team at Sprinter Pit Stop. They installed front and rear shocks along with bump buddies on my 2025 Mercedes Sprinter Grech Strada Ion, and the transformation in ride quality is unreal.
Luka was fantastic to work with, professional, knowledgeable, and clearly passionate about getting the job done right. He took the time to walk me through the details and answered every question thoroughly.
The install was done with care and precision, and the results speak for themselves. The ride is now significantly smoother, more stable, and more confidence inspiring, whether I’m on the freeway or navigating tighter mountain roads.
If you’re looking to upgrade your Sprinter’s suspension, Sprinter Pit Stop is the place, and Luka will take care of you.
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August 2025 by E Sanchez
Sprinter Pitstop Review – 4 Stars
I brought in my newly purchased 2019 Mercedes Sprinter 2500 camper van (built by Exclusive Outfitters) to Sprinter Pitstop for a full bumper-to-bumper inspection. I’m new to the Mercedes and camper van world, but I’ve been around off-road builds, diesel vehicles, and RVs long enough to know the value of a solid evaluation—especially before finalizing a private-party sale.
Sprinter Pitstop came highly recommended by a coworker who builds and maintains his own Sprinter. My first contact was with Scott (owner) via text, followed by Lucca (service advisor). They scheduled me promptly and charged me $____ for the inspection, which I was happy to pay.
On arrival, the shop was clearly busy, which I took as a good sign. Their techs performed a thorough assessment and delivered a detailed list of recommended repairs—totaling nearly $12,000. That included a nearly $2,700 Schedule B service (fluids, filters, transmission, differentials, etc.), plus additional suggested work like leaf springs and ball joints. It was a lot to take in, especially for someone unfamiliar with Mercedes maintenance.
While they assured me the van was a good buy overall, I felt overwhelmed. I appreciated Lucca breaking the repairs into “must-dos” and “nice-to-haves,” but I still had trouble prioritizing what truly mattered. I paid for the inspection and an extra smog check, completed the van purchase, and decided to seek a second opinion.
Ultimately, I didn’t go with Sprinter Pitstop for service. I got a second quote from Mercedes-Benz of El Cajon ($4,800 for just the Schedule B) and then a third from a shop that walked me through each issue—what needed immediate attention, what could wait, and the pros/cons of each approach, including video explanations. That extra clarity helped me make confident decisions.
Had Sprinter Pitstop approached things with that level of consultative explanation—helping me understand what was urgent versus optional—I might have stuck with them. I never doubted their professionalism or expertise, but the communication style didn’t match my methodical, research-heavy approach.
Bottom line: Sprinter Pitstop is a high-end, professional shop with deep Sprinter knowledge. If you know what you want done and are ready to spend, they’re a strong choice. For me, I needed more guidance and breakdowns before committing to the work. That’s the only reason I’m giving four stars instead of five.
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August 2025 by Mad Hatter
Love the sprinter Puts stop. Guys are super cool Luca especially and the mechanic’s are awesome! 🤪🎩❤️💛💚🤙
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July 2025 by Casey Mangine
Sprinter Pitstop provides prompt and reliable service. I’ve had a complete suspension overhaul, powertrain checkups, and interior work done by these guys. They’re always ready, always fast, and always ready to offer suggestions for future modifications (even if it’s via a different company) to suit our needs. Highly recommend.
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July 2025 by Andrew Baird
Great communicators, clear on price and don’t over sell. These guys really know their way around a Sprinter. 100% satisfied for routine work and specialty care.
