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November 2023 by Bobby W.
I walked into Staples desperately needing two different forms printed out. I needed three copies each form. A young lady named Jasmine in the printing center was super polite and she had the forms I needed in less than 60 seconds when I asked her where to pay for it she said it's on the house. You rock Staples!!
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November 2023 by Lorna B.
Don't waste your time and money. Tried to go there to rapidly scan some documents to pdf... their scanners are antiquated and the doc feeders jam every 3-5 pages. Staff is no help.
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November 2023 by Arpita G.
I usually don't write reviews for chain stores but this location has excellent customer service and they truly want to help you out! I came in looking for a specific item I saw online, they didn't have it and couldn't order it because kiosks were down. However they found me something similar in store and price matched it! Definitely went out of their way and both manager ans store associate were incredibly helpful. Will definitely be back here!
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October 2023 by Julia R.
Louis is amazing! He knew exactly what I needed! He was very communicative, made me feel like he cares. He gave me different options for print. I walked out so happy! Such a great guy. Jennifer was very helpful as well. The only person I had a very difficult time with was Kimberly. I called the store to print she was constantly distracted talking to me and other people at the same time. That was extremely rude. I had to spell my name to her 10 times because she doesn't listen. Then I came into the store to print, she didn't care to listen at all what I was asking her to show me a sample. She started giving me excuses that this is not what we print here and that it takes time to show me a good quality sample although last week, I worked with Louis and he helped me with exactly what I needed and was able to show me a good quality sample in a minute. Why am I going to place an order and pay my money for it if I can't even see what it looks like? she just didn't want to do it. Then Kimberly completely ignored me, walked away and started helping other costumers while I stood there. I had to come to another side of the counter and tell her that what she is doing is unacceptable. That's when assistant manager Jennifer got involved. Kimberly provided horrible customer service. I even told her that I feel like she doesn't care about my request at all. If Jennifer didn't come out, I probably would've never returned to that location again unless Luis was there. Kimberly was disrespectful and unprofessional. I was nice to her until she started treating me with disrespect. We all can have a bad day but if your job is customer service than you need to put your problems aside and do your job or not come in at all. We all have a life and I come into the store as a customer and I don't want to be treated with disrespect and have it affect my day. That's not fair to me. If you need to print anything have Jennifer or Louis help you but stay away from Kimberly.
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August 2023 by L C.
Customer service is Horrible, specially in the printing department. Do not expect to have your stuff printed on time.
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August 2023 by Ablynx 2.
i went to in n out burger and i parked my car by the store in front of one of the ads. when i came back from my delicious lunch, i saw a tow truck bringing my car onto its bay. i went to the driver and asked what they were doing, and they said staples asked them to tow the car for being in front of the ad, and i told them its not illegal to do that because i am a lawyer who's studied law for 6 years at Harvard, and he said that staples paid him 1000$ to tow it, and to pick it up from the car yard. i grabbed the ad and ripped it in half. i hope your happy now staples.
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March 2023 by Kelsey L.
Went here to do some light shopping, and this employer IGNACIO was harassing me following me down every aisle accuse me of stealing then kicked me out. He needs to be fired
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March 2023 by Gernot T.
Tried to buy a HP printer online today at Staples. Couldn;t.Their website doesn;t take 1/2 half house numbers nor does the CC site of their website.Had to go there in person to buy the printer and it could not be delivered to my house as I have the half (1/2) in my address. Now I have to go back to the store to pick it up in a few days. I am pissed and I am waisting gas.
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January 2023 by Bridget D.
Jasmine working in the copy print center today was extremely helpful in answering all my questions about faxing some very important documents , printing, and even up to the payment . She took the time to walk me through all my attempts at self service which I wasn't feeling very confident. She had such a kind and calm demeanor the whole time assisting me , even though she was working on something else when I walked up to the center . I truly appreciate all her help today . Her excellent customer service skills and patience in assisting me today! In my opinion it above and beyond the scope of her job , so thanks Jasmine for making my day a whole lot better . This is my go to location, quick and easy .
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December 2022 by Blake F.
Went in to get a couple of stickers printed for a Secret Santa gift. Luiz helped me get all the pictures from my phone to the correct printing size and got them quickly printed for me. He was incredibly helpful and super friendly. Great store, I will definitely be back again. Thanks Luiz!
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August 2022 by John C.
I have been to this COPY CENTER twice and the staff is EPIC. LUIS is always super efficient, professional, kind, helpful, and delightful. He has helped me twice, downloading and printing materials, giving sound advice for two very different projects (one involved memorial photos & an obituary, same day; the other was for a philanthropic team project). In a day and age where many are stressed and customer service is not always stellar, LUIS and his group are a breath of fresh air. Our family and groups will continue to patron Staples Copy Center on Rosecrans in Point Loma. THANK YOU LUIS & Staff!
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July 2022 by Sarah B.
Used their printers and they were user friendly. Bought something and the cashier was nice. Left my credit card by mistake, and they held onto it for me. No complaints here.
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May 2022 by Jerry R.
Staples Sports Arena destroyed my computer by reinstalling Windows 10. This uninstalled all of my program apps, Word, TurboTax, Roboform, Quicken, my e-mail apps, my browsers, all of my log in data, etc. Their computer techs are not knowledgeable.
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May 2022 by Annemarie P.
The printing service was stellar and very fast. The formatting of my print got messed up when it was put on their computer but they fixed it quickly and the prints turned out great
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March 2022 by Jackie F.
I had the most pleasant experience at the Staples print shop this week. They helped me find the most economical way of printing my images that saved me both time and money. They printed on the spot, and a very pleasant employee to work with. This will be my future go-to.
