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March 2024 by Ryan Looby
Went through the drive through and the coffee was lukewarm. Just ended up making some at home.
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March 2024 by Maria Marquez
place my order, hot chocolate, strawberry frap, some desserts, my frap was horrible, ice water? I will never come back here.
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March 2024 by Mr. No Tengo Dinero
Came here for study purpose! Nice and bright environment! I like the counter top table!Toilet needs to be kept clean other than that, it’s great!
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February 2024 by Jessica
Very inviting. They know and greet you by name when walking in.
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February 2024 by Candace Hyams
My Carmel crunch frappeccino was really runny, and there was no crunch at all. They weren't busy, but it seems like they made my frappe in hurry, I'm rather disappointed.
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January 2024 by Bea Bea
This place is great. Everyone was incredibly friendly and helped me out when I didn’t know what to get. My drink was great and came out really quickly. The place was incredibly clean too. Will definitely come back here again.
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January 2024 by Tatianna S.
This Starbucks really just can't make the matcha tea latte right. I had an issue before with the drink made here as it tasted just like milk only. Today I even asked for an extra scoop of matcha powder and it still is just tasting like milk only. I think the issue is they don't shake it enough as it's all clumpy at the bottom of the cup. The best matcha tea latte you'll ever get is made at the Starbucks on MCAS Miramar.
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January 2024 by Justin A.
Rude. Worst service I've had at a Starbucks. No wonder they already have a three star review. Jan 7- noon.
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December 2023 by Casey M.
I came in today in the morning and the girl with a name Kat was super rude to me. I told her I wanted to redeem my rewards after I had paid and she said I should have told her before that she couldn't do them anymore. She said the only way was to cancel the transaction. So I told her to do that then. Then I showed her I wanted to redeem a cup for my points and she was like oh you didn't tell me that. But I'm like isn't that her job she should have asked what I wanted to redeem. She made me feel it was my fault. She has attitude and isn't welcoming nor nice.
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December 2023 by Theodora Hashimoto
Will never enter another Starbuck shop. The most disgusting bathroom ever! And the service was just as bad. Went in yesterday for a cup of coffee. While my family waited in line, I waited for the restroom to become available. I went in after an old woman and the bathroom reeked, god-awful. By the time I came out, my family was still waiting in line and had not been greeted. Did not order anything. As we were leaving, my husband informed me that as he waited, an employee came in and started talking to the cashier and continued to talk instead of helping him.
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December 2023 by Jaemithii Le Bard
This store let me use the restroom since Mitsuwa’s was “closed,” Staples’ was “closed” and Nishiki had a huge line. I needed to actually use the restroom but also to put my Invisalign in and i always need to rinse it as well as my mouth after i eat bc it feels nasty to not do so. I have had a day and a half and i must have looked like a complete lunatic but they allowed me to go. THANK YOU so much.
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December 2023 by Louis Rossman
They open very early, which fits my own schedule, and everyone is always cheerfully helpful.
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December 2023 by WILL HAMM
Quiet good place to study or do remote jobs .Staff was friendly and
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November 2023 by Paul L.
Can't comment on the customer service or drink because there was no customer service. After entering, I waited 4 minutes without being greeted before walking out. An employee walked past in front of me, twice, and yet didn't say a single word. There were 4 employees on the shift and no customers in line (besides me) aside from the drive through.
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October 2023 by Mary N.
The woman who I assume is the manager at this place is very unpleasant. She wears glasses, speaks loudly, and looks like she might be a mix of Asian and Caucasian. This review is based solely on our experience with her. Starbucks is consistent. The drinks are good and the treats are tasty. My issue is: I ordered 3 cake pops for a colleague for his birthday. One for him, one for him to take home to his wife, and another for his daughter. My husband ran in to grab the order. When we arrived at the office, we realized there were only two cake pops. The next time I came to the store, I told her what happened and showed her my receipt on my phone. She didn't bother to look down, didn't say anything to me, walked away to grab the cake pop and bag it, came back and plopped it in front of me, and said anything else? I didn't actually want the cake pop. I would rather have just had her acknowledge the mistake and perhaps give me a credit toward a future purchase. Maybe foolish of me, but I expected some kind of, oh sorry for our mistake. Quite the opposite. She was borderline rude. This woman handled this situation poorly and really should be the person at the cashier dealing with customers. My husband was with me and had the same impression. Not good.
