-
March 2024 by E S
Starbucks, Westfield UTC. Date of service around 5:30 pm on 03/09/2024. Please train your employees on the drink recipes. I ordered chai tea latte but got coffee latte instead. Asked for the replacement and got coffee latte again. They tried to convince me that this is a chai latte but very strong. But it was a coffee, guys! I am sorry, it was a coffee! Then they figured out it shouldn’t be a tea drink and give me a fruit tea. Just wonderful! I had no problem ordering chai tea latte from this place a few months ago or from other Starbucks spots. Please educate your baristas!
-
March 2024 by jomanh misbah
Today's coffee was sponsored by Starbucks, the employee was cheerful and helpful ??
-
February 2024 by Laman Anvarli
Big Thanks for Sofi, she is so cute, patience to me all the time! I love to come back to this location because of her!
-
December 2023 by Nicholas Whiting
Be careful when ordering from this location. The baristas may lack training to spot damaged cups that can lead to you unexpectedly wearing your drink as you reach for your cup and it collapses...
-
December 2023 by pamela l.
Too crowded, complete madhouse. Ordered a hot chocolate with almond milk, however, 30 minutes later and it is obvious now that I am sick it was made with actual milk. They are so busy trying to pump out business that they aren't paying attention to what they are doing.
-
December 2023 by Amber D.
I experienced the most obvious microaggression I've ever experienced from the barista behind the cash register yesterday. Before I even got my card out to buy my drink, the cashier said, "As soon as your card clears, I'll be happy to start your order over here." He did not say this to anyone else in line, and it was not lost on me that I was the only one in the shop that looked like me. I'm not sure if that was supposed to be classism or racism but I didn't order it, and it tasted very bad with my coffee.
-
December 2023 by Anthony Thomas
I've had nothing but positive experiences here. Coffee is standard, but as a regular I feel very well taken care of.
-
October 2023 by Bryana Nemecek
This Starbucks is too small to hold more than a few customers comfortably. If you need coffee, order ahead on the app for pickup. You don't want to get stuck in
-
September 2023 by miss mai
Came in this morning for a pumpkin Cream Chai and the sweet young lady at the register was very friendly. The lady who made my drink was so fast! It was delicious.
-
September 2023 by Hazel Joy Suyat
This is the 3rd Time they messed up my coffee and the barista people were giving me attitude when I ask for my drinks remade. I hope the future customer won’t be able to experience any of this situation anymore.
-
July 2023 by Jeanie P.
I needed a pick me up and came to this location because I'm already at the UTC. It's a busy location and totally aware of that. I was assisted by Shelby and she had the worse customer service ever. Visibly frustrated and taking it out on the customers like we had anything to do with her internal issues. I simply asked if the new white macadamia was a cold foam. Why was her response "what about it" not only that, after our transaction she didn't even thank me. We just locked eyes and I walked away lol. Then came time for me to pick up my drink. She got my order wrong. It was suppose go be in a venti cup with extra ice but came out in a grande. I told that to the Asian girl that was handing them out that it was wrong and she apologized. I waited for another 5 mins or so and kept hearing other orders so I went to ask if they were remaking my order. Her reply was oh yes they are going to but they were but they were busy. WHAT? first I know that you are busy. Second my order was before all the other orders and third I'm not the one that messed up. Shelby got all her other co workers pissed off cause she's not taking order correctly lol anyway I believe she thanked me in a condescending way. In the end ANOTHER customer got upset with Shelby and was vocal about it there. But who cares. I got my coffee and left that mad house lol
-
July 2023 by ESER ISAAC AARON TAYLAN
La Jolla shopping plaza very family welcome place to be and the food is good and awesome ??
-
May 2023 by Jeffrey Nelson
Counter person was rude, off-putting and her attitude was surprising. I was very polite and she was impatient and not helpful. I really wanted to ask for a manager but that is just not me. I'm sure she must of just had a bad day.
-
April 2023 by Tam C
Received excellent customer care from Andriana. Give her a raise!
-
February 2023 by Milad Taghizadeh
Great place to have a starbeezy quick service good amount of outdoor seating
