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December 2023 by Monserrat R.
Lesson learned not to come back to this location again. This is the 2nd time I came to purchase a coffee to start with my day. The place is really trashed inside, bad bad bad customer service, I get it it's a busy cafe but I don't believe that should be a reason to be treated like my money has no value.
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December 2023 by maria t. martinez
$$$$ to treat yourself once in a while.
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December 2023 by Pablo Mendez
Great coffee and wonderfull
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October 2023 by Kert Veira
Idk if it’s because all the homeless people come into this location but it’s like they hide all the wall plugs so you can’t use them. The one big table they have in the location, the plugs don’t work and haven’t been working for over a year and they refuse to fix them.
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October 2023 by Timothy Kerrigan
Nice place, Nice helpful staff. I don't frequent Starbucks very often, so I wasn't really sure what the difference was between latte and coffee Americano and the girl took the time to answer with patience. The coffee was good, I enjoyed it.
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October 2023 by Al Murrow
Great staff. Calm and relaxing environment.
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September 2023 by Maria Hernandez
By far the slowest Starbucks on the planet. There were only TWO customers!!!! and it took 10 Minutes to get a refresher!! NOT coming back again!!
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September 2023 by Leo
Great Location. Indoor and outdoor seating. No drive through but plenty of parking. Friendly staff and clean store.
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August 2023 by Luciana L.
Cashier doesn't understand basic English and treats customers bad for not pronouncing words with proper American accent. Well, considering that she works in hospitality she might need to change her attitude.Also the same cashier handles cash and at the same time she warms up food without washing her hands and/or using disposable gloves! Basic hygiene rules for working in hospitality.
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July 2023 by Dawn B.
This store is so friendly! They always remember my name. Inside is always nicely maintained, and they are always really fast with making my drink. Drinks are always consistent and delicious! Thanks SBKs!
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June 2023 by jerry bailey
2 times I have been given the wrong drink, or no drink at all. Starting to get a little expensive.
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May 2023 by Michael H.
I was struggling to get through the day , had just spent 3 hours in Home Depot next door and I needed a strong cup of coffee so I could go sit in traffic. Well I spent so much at Home Depot my $3 cup of coffee was declined . Bank put hold, blah, blah, blah! I was furious , kinda, well not furious but , I was bummed. Rodolfo, without hesitation , kind gentleman that he is, before I could even say no, puts his card on the tsp and pay deal and buys my coffee. I was flabbergasted! What a guy! Not only that, but the coffee is hot and tastes absolutely great. Last few times that hasn't been the case at Starbucks. Just wanted to pass along that the Starbucks in IB on palm by HD is firing on all cylinders . Great customer service!
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May 2023 by Jessica Herrera
I always go to this Starbucks to do homework and I really enjoy going, the employees are nice and it’s a nice place to sit down and enjoy a drink ( they always make my pink drink right!)
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March 2023 by Shelby Sandoval
I absolutely love this location and the staff that works there. They always make my order with so much love. Every once in awhile I receive a sweet note or some stickers on my bags that make mine and my daughters day so much brighter. They truly are exactly what I feel Starbucks means to represent. I will forever continue to order here ❤️Kid-friendliness: My child absolutely love’s Starbucks like I do. I get her the boujee box aka the egg and cheese protein box.Parking: They have a bunch of parking at the promenade that they’re located in.Dietary restrictions: They have dairy free options that allow me to still have the drinks that i love
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March 2023 by Sanjay Dutt
Ordered Salted Carmel Cold Brew, couple of guys behind me and they got their orders first before me. Was not that busy either, Starbucks need to figure out their ordering system. Needs little work.