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September 2023 by Irma Castro
Great specials very convenient. Please locate it. The staff is helpful and kind. I’m glad I found this place makes everything easier for me.
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June 2023 by Jeniffer Mendiola
All our hard work gone. We were broken into within 2 weeks. These people are known by this facility to break in and have been told by police to upgrade their security. They have not. The police called us and said because of the terrible video they will be dropping the case. Regardless of the fact this person was seen with our belongings. The fact that the cameras are too high was their reasoning. Another couples expensive bikes were also taken the same week.I won’t say this is an inside job but it’s hard to believe it wasn’t. Save yourself the heartache and rent at another location. Open gates. Doors are incredibly thin. They didn’t even have to break the lock. As the manager happily told us. “You rent at your own risk”
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June 2023 by Cory Morgan
Place has homeless people walking in and out of the complex at their own will. Thieves come in through the fence line . My unit was broken into and the complex didn't even cleanup the broken wood chips. They just left them inside my unit. Stay AWAY.
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June 2023 by Jon Kazy
Horribly rude staff. I came to meet my friend and get stuff from the storage unit. I had a long drive in. I was in the bathroom for a little more than 5 minutes before they were knocking yelling at me to get out that other people need to use it. Then when I got out there was no one that had to use it. My stomach was already hurting and I rushed making it worse just so no one cam go in there. He just wanted to yell ate for some reason. It was one of the rudest experiences I have ever had. I told my friend and well be taking our business elsewhere
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June 2023 by TrodoEcomm
I’m currently paying $250 monthly for a 10x12 storage unit, the prices have been going up since January of 2023. The staff is just okay.
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May 2023 by Sridhar Konathala
Absolutely horrible. They are supposed to give me free rent for may (1st month free) and charge my account on June 8. But they charged $150 on May 1st. Do not sign up for auto pay. They are scam
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April 2023 by Gary G.
I love this place it's all reliable they really listen to you it's affordable place I've left my stuff out of the storage many of times I've came back to find my expensive skateboards clothing all is very polite very professional you could tell their friends before anything love these guys
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April 2023 by Ily A.
First off I got a storage unit here that was broken into and they didn't tell me about it until a week later and second through our stay. They are open until 6 PM every evening and I showed up before 6 o'clock and they had a paper on the office door saying they close at 5 PM which wasted my time, gas, and money. I don't recommend the storage place and if you use that you're putting your items are at risk and they are also the worst people that communication.
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April 2023 by Roberto Ayala
I would strongly advise anyone AGAINST using this storage place. Over the last 13 years, I have been robbed multiple times due to the complete lack of security measures in place. Just TODAY! And last week, I was robbed twice, along with many others. The fence surrounding the facility is flimsy and with holes making it easily breached, making it an easy target for thieves. It's clear that the overall company of this storage place does not care about the safety and security of its customers' belongings. The staff at the place was nice and helpful when filing complaints. Save yourself the headache and look elsewhere for storage options.
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April 2023 by Stephen Crockett
I pay for a storage unit and I pay for the car parking spot $200 a month but there’s no cameras on my car parking spot and my car keeps getting vandalized. I don’t know why I’m paying so much money $500 a month for my car to get vandalized.
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March 2023 by Mariana A.
I would strongly advise anyone AGAINST using this storage place. Over the last 13 years, I have been robbed multiple times due to the complete lack of security measures in place. Just TODAY! And last week, I was robbed twice, along with many others. The fence surrounding the facility is flimsy and with holes making it easily breached, making it an easy target for thieves. It's clear that the overall company of this storage place does not care about the safety and security of its customers' belongings. The staff at the place was nice and helpful when filing complaints. Save yourself the headache and look elsewhere for storage options.
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March 2023 by Eluzaveta Chudeava
I had a good experience getting a storage ,it was very quick they answered all my questions and did everything I needed quickly and sufficiently. Thank you stax up.......
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February 2023 by Christy Cream
I highly recommend this location Stax up in San Ysidro is a good business to go to when in need of extra storage space. Customer service is wonderful, location is always kept clean and belongings are kept safe. Hours of gate access are fantastic 6am -10pm. At time of rental at front office i recommend you definitely ask for Kathy!! She is professional and provides a wonderful customer experience and always makes you feel welcomed. She exceeds expectations and goes above and beyond to meet each unique customers needs she provides a overall pleasant experience. I will definitely do business with this location again each time I'm in need of extra storage space!!???
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February 2023 by barbara prouty
Very friendly. Showed me multiple units until I picked the one that suited me. Best prices in town.
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January 2023 by Thomas Lemaster
If it was possible to give a negative star responce I would. This group is irresponsible and corrupt. They had no security or cameras active in 1 area and still don't. After being robbed they claim 0 responsibility. They don't call until they can reach me or my wife as secondary. .the people that rob us knew the cameras were down in 1 area and robbed all 3 storages .they should have had roving security or walked property more often even at night . Gutless and lazy
