-
April 2024 by Kevin W
There was a break in this morning. Buyers beware.I brought a friend here because I referred him. We shared a Uhaul with I get some items here. The staff showed my friend to his locker and they discovered a previous bolt had been cut and the unit was ransacked.The staff was unaware their lockers were compromised. This unit was inside on a 2nd floor as well.I was embarrassed I referred my friend. I called several numbers to speak with a manager to express my concern and my call was not returned.Be warned, they do not share information about break-ins with tenants: the call center informed they do not have a policy in place and do not share this news with renters.I asked if they could review the security footage and the manager said, “between moving new people in, my normal duties, and h helping you, there’s no time to look at security footage.”My take away from the experience: this facility gets broken into so regularly, they are complacent with it and don’t care about protecting their tenants or their belongings. Do not rent from this location.
-
April 2024 by Anya Aston
Not gonna lie it’s a pretty grimy place and you cant access your unit building without getting a key from the manager and they walk you over like you’re in school to let you in. I guess for safety reasons but they used to have lockboxes which was much more practical. And if they’re not there you can’t access your stuff. Also no dolly's and elevators.
-
April 2024 by Lisa Rivera
This place is dirty. The service is awful . When I came by, my lock was cut, and some of my electronics were taken piss me off. Ifinally took all my stuff out of storage.
-
March 2024 by Steezin’ It
Pretty mellow environment, have been renting here year now, pretty well run facility
-
March 2024 by Mustafa Jama
The location is perfect and the staff are so friendly but the place need a little work that's all.
-
December 2023 by Griffin Bliss
I was unpleased with that staff at this location. Firstly one month I called a few days before my rent we due and asked the girl to charge the card of file. I later went to my unit and they called me to the office to talk to them. When I walked in they informed me I had missed a payment and owed a late fee. The girl I talk to on the phone got up and left the room. Secondly there was a lack of professionalism. I was told that they had evicted people from my building because they were using drugs in there units. Ended up switching to stax and it feels better.
-
December 2023 by Tammy Caudillo
Love this place. That really leave you alone a little expensive and there are mice all over but that leave you alone and for me that's alot
-
December 2023 by brian plassaras
Don't like how they are handling a fire inspection. They needed the key to my unit or else they were going to cut the lock and inspect the unit. I've had storage units for over 20 years and this is the first fire inspection I've had. Feels invasive. I dropped my key on the drop box. When I called to make sure they got it I said I would be by on Friday, my day off after the inspection, to pick up my key. The guy said I need to call after 10am and see about getting my key returned. The email states that we have within 14 days of the 28, the day of the inspection, to pick up our keys. Why would they need to keep my key and not let me in my unit. The guy on the phone stated I need to call first. I said no, that's my day off and I will be there to pick up MY key and have access to MY stuff. This storage unit property was bought out and the new company seems very sketchy. I will be looking to move storage facilities. I would suggest looking elsewhere. Too many options out there to deal with sketchy people and companies.
-
November 2023 by Cyrus Nazari (CyrustheGr8)
I worked directly with Francis and she was amazing. Any problems or things that came up she fixed and made the process smooth and easy.
-
November 2023 by jessica haney
Fair prices and great customer service. Francis and Drake have been so helpful. Great customer service!
-
November 2023 by Jason Harvey
A really good storage place with decent prices. The staff are friendly and accommodating.
-
September 2023 by Neb Francisko
Paying a lot of $$$ to have the privilege to enjoy the views and smells of human feces and urine. Please contact me to remedy this sanitary and sensory disgrace.This was not the case under the old management!
-
September 2023 by AlishaTrevor StewartMorton
Drake is extremely helpful and kind. Francis was also very nice. Seems like they do a great job at keeping riff raff out and the place clean. I needed last minute space for a trailer and a few items and the location is great, plus I feel safe storing it there.
-
August 2023 by EvaTheKidd
Drake and Francis have been great! Very helpful, whenever I have an issue or a question they are more than happy to help. I also love the water machine in the office.
-
August 2023 by Dave Hansen
Great place to rent would recommend staff is great and helpful
