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June 2023 by Brian McDonald
Great service, like to rent from them. Personalized. I’ve gotten four different cars from them on a couple different trips. Have always been vans. Took to Mexico. Prices se fair though I never know for sure. Always had something wrong with our cars, missing knobs, dangling mirror, etc. but we will still go with them in the future. Would give them five stars If their cars are all in good shape, I don’t blame them for sending them to Mexico.
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June 2023 by Rick & Eunie Johnson
Excellent and attentive staff, communications, follow through and service. We rented a 15 passenger van. The van was ready for pickup before time and 100% clean inside and out.Super easy pickup and drop off. FIVE STARS!!!!
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May 2023 by Shrestha C.
Our company travels to Mexico for business a lot and I was dying looking for a trusted and hassle free car rental company that would let us take the car deep into Mexico. The Avis, Enterprises of the world won't let us. I'm so glad I found Sun Diego car rental. Ryan is amazing, his team is amazing even though I deal with Ryan most of the times. He takes care of everything, haven't had any hassle picking up or dropping off the cars, tries to accommodate our requests and gives time to really listen to what we need. Ryan and his team give their best to really build that business/customer relationship that would last long. He's always very present, now I just have to call him for anything I need and it gets done asap. They are also super professional and striking an amazing balance between being professional and being friendly. Sun Diego car rental is great. Their cars are in good condition and he fixes any problems with the cars if you let him know for future rentals. I'm not going to any other company apart from this for my rentals especially the ones for Mexico. We have been working together for 2 months now and it's been great.
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April 2023 by Katrina J.
I reserved a 12 passenger van for my sister's bachelorette party and the staff there was awesome! Friendly and great customer service. The van was clean and worked perfect for our trip. I would definitely recommend and use this company again.
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February 2023 by Ryan Kennedy
Needed a Van to go to Mexico, most rental agencies do not allow it but these guys do! Would highly recommend this business. Family friendly staff, very professional, just overall great people to deal with. Our 15 passenger van worked perfectly. We even got to deal with Mexican law enforcement… and everything went smooth with our paperwork and Mexican car insurance. I would 100% rent here again. Big thank you to the team.
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December 2022 by Brandon Trieu
Service is incredible. They provide timely responses as they arrive and put their customers first. The prices are also unmatched for 12-15 passenger vans. Very convenient for school, sport team, family trips!
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November 2022 by Nicole Saksa
Such a great experience! Simple. We were debating between getting a car to go to Mexico or ubering, and so glad we went this route. It is surprisingly easy to drive in Mexico, well minus all the ONE WAY roads, so totally recommend this! We only really used the car to get to our apt then to the rental but it was nice sitting in a car for 5 hours while we went thru the boarder vs in an Uber. Honest company!!!
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November 2022 by Nicole Clark
Great service all around! We booked with Sun Diego Car rental to go to Valle and it couldn't have been any easier. These guys were great from the beginning in terms of communication, pick-up was an ease, supper accommodating on extending days and a great price vs. other national rentals. Definitely a much more enjoyable experience vs. the national rentals!
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August 2022 by Debbie van Sprakelaar
When you rent through Sun Diego you are supporting a family-run business. It may not be quite run like a professional chain of car rentals, but you will receive personalized care and a much more reasonable price. We rented two 15-passenger vans for Mexico (flew into San Diego airport) for a week and all went well! At first, I was hesitant because the price was almost half of what was quoted by EZ rent-a-van and it was hard to believe. I phoned Ryan and Carlos several times to get confirmation and ask questions. Though they are closed on weekends (family time), they get the vans ready ahead of time for rental and are available by phone.The drive was 10 minutes and the vans were ready to go on a Sunday. I paid Friday by phone/credit card on Friday, signed electronically and received the rental agreement. Ryan made sure that everything was good for us. Even, when last minute someone returned one of the vans we were going to use, damaged -- he got a replacement ready quickly.The vans themselves were fine - actually a relief that they weren't new - so we felt comfortable travelling in them. One did have a light come on that lasted, but it wasn't serious. We fit 15 persons and put luggage in a truck. Otherwise, it's ideal to have 11 passengers and then room for luggage in the last bench. We drove 3 hours from the border into the hills past Ensenada and that was fine with the Company. After our trip, we dropped the vans off on a Sunday and put the keys in the box. That was it! We will definitely be using Sun Diego Car Rental again and are grateful that the two vans fit right into our non-profit budget!
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August 2022 by Laken Keen
Good customer service, we left something important in the rental car and they were quick to get it mailed to us! Also dropped us back off at the car rental area at the airport after returning our rental, which was very nice.
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August 2022 by Debbie v.
When you rent through Sun Diego you are supporting a family-run business. It may not be quite run like a professional chain of car rentals, but you will receive personalized care and a much more reasonable price. We rented two 15-passenger vans for Mexico (flew into San Diego airport) for a week and all went well! At first, I was hesitant because the price was almost half of what was quoted by EZ rent-a-van and it was hard to believe. I phoned Ryan and Carlos several times to get confirmation and ask questions. Though they are closed on weekends (family time), they get the vans ready ahead of time for rental and are available by phone. The drive was 10 minutes and the vans were ready to go on a Sunday. I paid Friday by phone/credit card on Friday, signed electronically and received the rental agreement. Ryan made sure that everything was good for us. Even, when last minute someone returned one of the vans we were going to use, damaged -- he got a replacement ready quickly. The vans themselves were fine - actually a relief that they weren't new - so we felt comfortable travelling in them. One did have a light come on that lasted, but it wasn't serious. We fit 15 persons and put luggage in a truck. Otherwise, it's ideal to have 11 passengers and then room for luggage in the last bench. We drove 3 hours from the border into the hills past Ensenada and that was fine with the Company. After our trip, we dropped the vans off on a Sunday and put the keys in the box. That was it! We will definitely be using Sun Diego Car Rental again and are grateful that the two vans fit right into our non-profit budget!
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July 2022 by Andrew Gluesenkamp
Easy to deal with, affordable cars, pleasant staff, AND they offer rentals to drive to Mexico. The office is not on SAN property but just a short walk from the car rental terminal. My legs appreciated it after a long flight.
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June 2022 by nic r
Sun Diego car rental is the way to go!!! My girlfriend and I flew to San Diego and drove to Tijuana. We didn’t rent a car until a week before the flight. We called a couple places and they wouldn’t allow us to drive across the border.. ?♂️ No worries!!! Sun Diego got as a car no problem!!’ Ryan was super easy to talk to and very nice. The car was very clean and no problems with it!! When we are whenever in the area again we will for sure be back!! Thanks again Ryan!!!!
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April 2022 by Mary Ann Judson
Great car. No issues. Great service. Friendly. Responsive. Accommodating. Clear instructions on how to receive and return the car. Would definitely use them again.
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April 2022 by Elizabeth Williams
Picked up after hours (Saturday 6 am) without issue! Very responsive and easy communication. Reliable transit to Baja and would recommend without hesitation.
