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April 2024 by Kelsey Chambers
Do not come here to get your phone fixed. The man that fixed my phone was very disrespectful. ( I wish I got his name) He told me I was being disrespectful by asking questions about the services he provides and what he will be doing to my phone. I tried to explain to him what I needed, he proceeded to PRETEND to fix my phone. When I went to retrieve my phone back nothing was done. He did not fix it on top of that he held my phone and wouldn’t give my device back to me until I paid. We argued in the mall, it was very embarrassing. And I am currently going through a dispute to get my $33 back. I am very upset and he originally did charge me 65 and I had to let him know over and over that I am not comfortable with paying that price for something that you did not complete.
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May 2023 by Samuel Franczyk
Really great place. Nominal charge for a randomly specific job well done. Recommend.
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April 2022 by Perseus Aguirre
The guy who fix our phone and ipad is very accomodating and he fix it in a reasonable time and in a cheaper price… Thank you!
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September 2021 by meena fani
Very knowledgeable and friendly staff, helpful with suggestions and offering different options to help!It was our first time here but now we have our favorite store for all tech needs! Thank you for your kind assist!
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August 2021 by Charlie Tuna
Absolute crooks! Paid over $200 for a cracked screen replacement and in less than 12 hours my screen went dark. They would not fix it unless I paid them more money, and said it was an internal problem, not a screen problem. Took the phone to another repair store and replaced the faulty screen and now phone works perfectly. These people are UNETHICAL and WILL NOT stand by their work and have the guts to blame their poor work on the customer, accused me that I broke the screen even though the 2nd repair shop said it wasn't broken, just defective. Unfortunately it took over $200 for me to learn this. Please DO NOT give these people any of your business at any of their locations.
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June 2021 by Alfonso Carrillo
I went to the kiosk today and I told the guy the charger port on my phone wasn’t working, he said he would change the part to fix the problem, after picking up my phone I went and tried to charge my phone and it wasn’t charging correctly, I went back to the kiosk and I told them they didn’t change any part and they were insisting they did, I told them to show me the replaced part and they said that they had just trowed the garbage bag 5 mins ago, anyways I went to apple store and they said they in fact did not replace any part and that the port is not even replaceable so there is no way they could have changed it like they said they did. People, be aware of saggy places this camels are full of lies.
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April 2021 by Diesel patches is the big gay
Great place they are a good business
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January 2020 by Atticus VAN LIER
Fast service great help and great people. Come here to get your stuff fixed
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January 2020 by Roxane S
They replaced a screen and battery on a smashed MotoX4 that no other phone repair shop would fix. Good deal for rush shipping on parts and turn around time. Thx guys!
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January 2020 by anita nieblas
Steven was very helpful I recommend this place !!
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January 2020 by Marcos Paz
Got my screen fixed here, it was quick and my phone works greatt
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January 2020 by Darius Wells
Great and fast service at a great price!!!
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January 2020 by Bianca O'Brien
I have an international Samsung Galaxy S7 and I dropped it on the ground and it started internally bleeding (LCD screen got busted even though the glass was in perfect condition). I had called the last place I used to fix a broken screen 1.5 yrs ago and they told me to bring it in. When I got there they told me they couldn't fix my phone because their contract with Samsung didn't allow them to service international phones. (Even though it's a Samsung!) I was upset and began calling around to try to find other places to take it or to buy a new phone (still looking for the S7). I was on my way to Best Buy to just buy a new S7 for about $550 and I called Tech Defense and got ahold of Steven. I explained my situation and asked if they had any S7's for sale. He said not in store but they could order it (a few other repair shops had offered this option but I needed a phone that night). I declined and asked if he could fix it even though it was an international version. He verified that it wasn't an abnormal size and then told me that they could and they could do it immediately. So I drove over there and even though Steven had left by then, he had explained to both Martin (the technician) and Ryan (the owner) who I was and my situation. As soon as I got there they knew all about my phone and had already tracked down a few cover options and showed them to me. I chose a white one and then Ryan went and met another dealer half way to get the case. He quoted me 1.5 hours of work time so I left my phone in their hands and ran some errands. I came back right around 1.5 hours later and Martin was done! The phone was fixed, worked perfectly and looked nice. Ryan also gave me a discount on the case itself and I really appreciated it. The guys here are hard working, honest and willing to do whatever to put the customer first. Sadly that is rare these days! That being said though, they have won my business and if I need any other phone repair, Tech Defense will be the first place I go!
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August 2019 by Tyler Tigges
Never open during their posted hours. Been twice during the past week, always closed. Photo is 3pm on Friday.
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August 2019 by Elvira Noll
Couldn't stay in contact with the owner and I never got my MacBook back
