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December 2023 by R L.
Came here to look at granite. Website hours aren't updated for the holiday week and it's closed.
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December 2023 by Jay Jennings
Outstanding customer service! Superb designer at very competitive and fair prices. Straight forward, personable, honest and responsive, Laura provided excellent recommendations for my home project. Strongly recommend 'The Rock' for your Pre-fab requirements or other needs in the industry.. You will not be disappointed.
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December 2023 by Jeff J.
Outstanding customer service! Superb designer at very competitive and fair prices. Straight forward, personable, honest and responsive, Laura provided excellent recommendations for my home project. Strongly recommend 'The Rock' for your Pre-fab requirements or other needs in the industry.. You will not be disappointed.
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October 2023 by Devin Ross
I go here for every project. Mike and his wife are the best. They always help me figure out exactly what i need, help finalize my design and much more. I don't go anywhere else anymore
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October 2023 by Kristi M.
Laura and Mike are so awesome. Best selection and great service. Laura is an amazing designer and they have a large selection of tile and slabs. High end designer tile and help to go with it! I highly recommend this place for all your remodeling needs. Laura spent over an hour assisting me with my tile and slab choices
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September 2023 by Cole Morton
Leading up to the installation of my granite BBQ island, everything went as planned. Very helpful with with picking out materials and explaining the process towards completion. I hired one of their recommended fabricators to do the job and placed the material order upon final measurement. Form there it went all down hill. He did not order enough material, so gaps were filled with caulking to make up for the lack of granite. They cracked one of the main slabs and attempted to cover it up. Three different seams of which were all on different lines. Granite was left uncleaned and was not sealed. I contacted Laura at The Rock via email to let her know of my experience and it went unanswered. I called her and she said to send her a text with pictures and it to went unanswered. With much effort I was left to clean up the job myself. Good luck if you choose this company, I hope you get a better result.
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March 2023 by Regina Manzon
This is my first stop when starting a new home project! 5 Stars because 12 stars isn't an option.My husband and I have a lot of experience with remodeling houses! We've done an entire remodel on three houses in the past 5 years.So when it was time to start our backyard kitchen and bathroom we did what we usually do- drive around to ALLLL THE STORES TO SEE ALL THE MATERIALS. It's draining and time consuming.This time though, we found The Rock Prefab Granite Outlet. This store has been such a blessing to our family! Laura who is the owner has such an eye for design and anytime I give her an idea or a picture from Pinterest she runs with it and makes it even better than I could ever imagine myself. She takes the stress out of all the small decisions that come with remodeling.Their inventory is amazing and both times I've ordered from them they had it already in stock so there was no need to wait for anything. Also I was budgeting $1,000 for the tile of our large custom new shower and I spent less than half of that.On top of it all their team is incredible and their service is second to none. I am pregnant and their team waited to take their lunch until I arrived to help me load all the tile in my SUV. I can't say how much I appreciate this team! Go check them out!
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March 2023 by Regina Manzon M.
This is my first stop when starting a new home project! 5 Stars because 12 stars isn't an option. My husband and I have a lot of experience with remodeling houses! We've done an entire remodel on three houses in the past 5 years. So when it was time to start our backyard kitchen and bathroom we did what we usually do- drive around to ALLLL THE STORES TO SEE ALL THE MATERIALS. It's draining and time consuming.This time though, we found The Rock Prefab Granite Outlet. This store has been such a blessing to our family! Laura who is the owner has such an eye for design and anytime I give her an idea or a picture from Pinterest she runs with it and makes it even better than I could ever imagine myself. She takes the stress out of all the small decisions that come with remodeling. Their inventory is amazing and both times I've ordered from them they had it already in stock so there was no need to wait for anything. Also I was budgeting $1,000 for the tile of our large custom new shower and I spent less than half of that. On top of it all their team is incredible and their service is second to none. I am pregnant and their team waited to take their lunch until I arrived to help me load all the tile in my SUV. I can't say how much I appreciate this team! Go check them out!
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January 2023 by G Medina
Absolutely amazing! Laura was delightful to work with and so helpful. I searched for the right slabs for our kitchen countertops for weeks and visited many prefab companies throughout San Diego County. The Rock Prefab Granite Outlet was hands down the BEST! I only wish I would have found them earlier on in my search. Stunning selection of slabs and so much more. I will definitely be back for more projects!
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January 2023 by Miami mito
this people don't care about neighbors, his heater makes a loud noise that won't allow us work in our office, is very disturbing, even when we told them please fix it or turn it off seems like they don't care, meanwhile we have to work 8 hours with a very disturbing noise
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January 2023 by L T.
Best customer service you will find in San Diego! I came today to buy tiles for my floor and Laura took the time to go over hundred different colors to find the right one . She was so patient, knowledgeable and helpful . She gave us great ideas and found the perfect color for our kitchen . If you are looking for a great selection of stones, and want the best experience, this is the place to go ! Thanks Laura for your amazing work !
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December 2022 by nik martel
Had a small project for a raised fireplace hearth and they had so many options for what I needed. Order came in fast and the staff is so helpful.
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June 2022 by Karen H.
We had a great experience at the rock. The selection of quartz and tile is fabulous. Laura helped us to put together a beautiful design, We could not be more pleased with the outcome. We highly recommend the rock.
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February 2021 by Shannon B.
Very happy with how our tile and quartz turned out from The Rock. I told Laura my vision and she was able to find the most amazing Ferrara backsplash that worked perfectly. From my experience, we are happy with the outcome and the product.The ONLY issue with The Rock, like other reviewers have mentioned is that communication is not their forte. I would have to send multiple texts and emails to get a response. I think they bite off more then they can chew and should invest in additional help. Ultimately though, the end result turned out perfect, so 5 stars from this happy customer.
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December 2020 by Kasey Bliesath
Putting together a kitchen is terrifying.... Until you meet the person that helps you pull it all together!! Laura heard my ideas, confirmed my plans and made it all work beautifully!! She truly hears you out and helps pull it all together!! She has wonderful ideas and access too all the materials to show you her thoughts!I was doubting all my wants until my amazing contractor put me with Laura. My kitchen is beautiful and everything from the Rock was delivered in a timely manner!!
