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November 2023 by April G.
I have visited this location a handful of times and each time leave so happy with the experience. Everyone has been extremely kind, friendly, and helpful. They go out of their way to make my returns as smooth as possible.
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October 2023 by LOURDES LIM
Ethan served my needs and taped up my box because I didn’t have tape. I’m from Chicago and I want to live in San Diego.
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August 2023 by Viviana B.
Great customer service. She explained everything to me and made sure I understood the process of returning items. She was very helpful and nice.
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August 2023 by Rob Reuter
We stopped here to ship home a bunch of loot from San Diego Comic-Con, including a few pieces of not-inexpensive art. The staff was quick, courteous, helpful, and Yasmin packed our stuff carefully, in a way that was as close to bulletproof as I can imagine. Highly recommended if you need things shipped, and you're staying in or near Little Italy.
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August 2023 by Noelle H.
Emilia's friendliness was evident as she hurriedly ran to the door while I was struggling to open and push my wheelchair bound mom through it. She even helped me with the Amazon returns when I encountered issues on their website. Her hospitality and competence were truly commendable, making her a rare gem in today's world.
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July 2023 by Olivia D.
I can see why this location has 5 stars! It's nice and clean and the staff was very friendly and helpful. It felt nice that they were ready to help instead of me feeling like an inconvenience (like other locations). If I'm ever in San Diego again, this will be my store!
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June 2023 by Jayson Hogan
If I could give Melissa 10 stars I would. I arrived at a conference at the Hyatt in San Diego only to find that my 8x8ft banner did not arrive via my UPS store in Tampa, FL.I contacted her store and she printed me a new banner THE SAME DAY, picked up supporting brackets from a completely different company and delivered it to the conference, all at a 3rd of the price i paid originally. On top of that, she came back 3 days later to pick it all up, volunteered to pack it, and ship it back to me. She saved our conference and is the definition of excellence. Print companies often talk about being your “partner” but she means it.There is 0 reason to go anywhere else for any needs that her UPS store can handle. Thank you Melissa for everything you did for my company.
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June 2023 by Jay H.
If I could give Melissa 10 stars I would. I arrived at a conference at the Hyatt in San Diego only to find that my 8x8ft banner did not arrive via my UPS store in Tampa, FL. I contacted her store and she printed me a new banner THE SAME DAY, picked up supporting brackets from a completely different company and delivered it to the conference, all at a 3rd of the price i paid originally. On top of that, she came back 3 days later to pick it all up, volunteered to pack it, and ship it back to me. She saved our conference and is the definition of excellence. Print companies often talk about being your "partner" but she means it. There is 0 reason to go anywhere else for any needs that her UPS store can handle. Thank you Melissa for everything you did for my company.
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June 2023 by Robert Nelson
Notary services is outstanding. Staff is friendly and helpful.
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May 2023 by Aceson M.
Carley, Ethan & Melissa were the best!!We had 15 International Packages that needed to get sent out to different countries and they worked with us to send it out in the most cost effective and timely manner. On top of that they took the time to help us package everything and ensure that everything was done correctly and without errors. Will most definitely be doing all our shipping out from here on the future!
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April 2023 by Elizabeth Macias
Ethan & Emilia are super awesome & very professional. Best customer service I’ve ever received! Will definitely be coming to this location more
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April 2023 by Mia Kampka
I recently visited the new UPS store in Little Italy and had an outstanding experience. The staff there is incredibly friendly and welcoming, and they made my visit a pleasure from start to finish. From helping me with my shipping needs to answering all of my questions, they went above and beyond to ensure that I was completely satisfied with my visit.The store itself is clean and well-organized, with all of the shipping supplies and services that you could need. Whether you're shipping a package across the country or just need to buy some stamps, the Little Italy UPS store has got you covered.Overall, I would highly recommend this UPS store to anyone in the Little Italy area. The staff is exceptional, the store is top-notch, and the service is second to none. If you're looking for a reliable and friendly place to handle your shipping needs, this is definitely the place to go! Five stars all the way.
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March 2023 by Elizabeth Curry
Both Ethan and Jessica deliver exceptional customer service every time I visit. They’re efficient, knowledgeable, and very welcoming. This UPS team never disappoints.
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March 2023 by Ashley Amir
Such great customer service. They helped me ship something and I had no idea what to do and they walked me through it with a smile. Can’t wait to handle all of my shipping needs at this location ?
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March 2023 by Chinsin Sim
Melissa, Ethan and the entire staff at the UPS Store in Little Italy, San Diego delivered an incredible experience today. We needed to get some documents printed and notarized, including a new set of passport photos, and the team did it in such a fast, friendly and efficient manner. Literally every single person we spoke to, in addition to the two fabulous gals at the front desk, were welcoming, attentive and more than helpful with our errands.It felt like they all worked together for many, many years as their teamwork and camaraderie was really on point, and it really shined through in today's visit. It was hard to believe that they have been only for 3 months. We were in and out in less than 20 minutes!The UPS store is also remarkably clean and well-maintained. We'll definitely be coming here again for all future shipping needs and notarized services. This was such a pleasant experience that both my partner and I walked out with smiles on our faces, which mind you, doesn't happen too often when you're dealing with shipping stores - ha!Keep crushing it, UPS Store at Little Italy. Welcome again to the neighborhood!