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January 2024 by Mark U.
I've been twice and they carry the more obscure liquors, as well as the typical....plus at very good prices. This is an upscale "liquor store" as compared to most other stores. It's nothing like the warehouse-like businesses....and they have some of the nicest people, there to help and make recommendations if you're ambivalent or conflicted for gifts and all things in adult beverages.
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January 2024 by Michael B.
The "more" part of total wine and more makes it such a good place. Pretty much there is always something in your price range. I can easily spend a hour in here which I can assure you is more because of the awesome selections and not a cry for help lol. They have the wines front and centered as well as champagnes and other bubbles. To get to the liquor you need to head to the back of the place. And there's an aisle dedicated to beer towards the other side of the store. They also have cigars which I didn't know before. Other total wines have the option to do a mix and match beer deal but this one doesn't have it. The manager said it was because of the liquor licenses they bought. I find the staff to either be too eager to help or avoid eye contact at all costs. Which I don't mind as much. Because I know what I like and going for and so I like to be left alone. But on the days that I want to broaden my palette, they are easy to find. Stopped in there a few times during Kwanzaa because I kept forgetting things and it was packed but they kept the lines moving fairly quickly. Four stars because of the selection and range of prices are generally competitive. I do like and prefer local liquor stores but sometimes it's more economical to get it from here and save a few pennies.
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December 2023 by Snowflake J.
Get your ID out to verify your age and in a group, everyone is to prove they are over 22 years old:) as it's not recommended under 21 to enter the store because your buddy whose of age will be refused the sale of alcohol. Store personnel keep an eye out for thieves and will politely handle those who act up. Being asked to show ID is the norm here. Staff take pride in their recited knowledge about the Company spirits and wine partners. Good products and better than most commercially distributed products. They have something for everyone.
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December 2023 by Cynthia W.
Very rude employees especially Peter the manager. Just by asking a simple question he acts like you slapped his mother. If you hate your job that much quit!.
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December 2023 by Ann H.
Total Wine & More is thee place to go for all your alcohol needs. They have a super wide selection of liquors, wines, beers, you name it! Their sales associates have been helpful and knowledgeable every time I've gone and they often run sales especially if you join the free rewards program. This place beats Bev Mo in my opinion and is definitely worth checking out.
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December 2023 by Price L.
Wow what a great store, and the most helpful employees tooI'll be back for sure, they have the wine all my friends like!
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November 2023 by Cassandra Blessing
Amazing place. Huge selection. I was looking for a very obscure Portuguese liquor and they had it! The staff was super helpful and extremely knowledgeable
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November 2023 by Paul Lambert
The staff here are very knowledgeable. If you happen to ask something a staff member doesn't know, they usually immediately know who to ask on staff that day to answer a question or offer a recommendation. Wonderful selection. Budget extra money to buy things you'll need but never knew existed before seeing it here (I spent $30 on bitters I never knew existed in addition to the cardamom bitters I went there to buy).
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November 2023 by Madalyn Van Sickle
Not sure why I haven't taken the time to write a review before but-Personal Experience:I absolutely love this store! My first few times visiting I had no idea what I liked and what I wanted to get. Rene has helped me every single time. He gives great recommendations and explains the wines in detail for people like me who have no idea of the difference. I want to use this review to thank Rene for all the help he has provided with wine selection for me over the past few months. He has definitely changed my perspective on what I drink. He deserves all the praise and a raise!Overall Review of the Store:The staff is knowledgeable and friendly-the store is always stocked and clean. They remind you of the app deals and show patience when helping customers. Love our local total wine and more! See you next month for my fridge stock up.
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November 2023 by Sydney Nitzel
This is my go to place to get alcohol. We decided to try a wine tasting and it was really fun and informative.
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November 2023 by Madalyn V.
Not sure why I haven't taken the time to write a review before but-Personal Experience: I absolutely love this store! My first few times visiting I had no idea what I liked and what I wanted to get. Rene has helped me every single time. He gives great recommendations and explains the wines in detail for people like me who have no idea of the difference. I want to use this review to thank Rene for all the help he has provided with wine selection for me over the past few months. He has definitely changed my perspective on what I drink. He deserves all the praise and a raise! Overall Review of the Store: The staff is knowledgeable and friendly-the store is always stocked and clean. They remind you of the app deals and show patience when helping customers. Love our local total wine and more! See you next month for my fridge stock up.
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November 2023 by Paul Blischak
We cannot thank Total Wine enough for their exceptional service and invaluable assistance in helping us figure out the drinks we needed for our event.Planning an event can be a daunting task, especially when it comes to selecting the right beverages. Total Wine made this process not only easy but also enjoyable. Their knowledgeable and friendly staff took the time to understand our preferences and needs, guiding us through a vast selection of wines, spirits, and more.What sets Total Wine apart is not only their extensive selection but also their commitment to customer service. They patiently answered our questions and provided expert insights, making us feel confident in our choices.We wholeheartedly recommend Total Wine to anyone in need of a vast selection of beverages and expert guidance. They made our planning process a breeze and our event a success. Thank you, Total Wine, for your outstanding service and for being an invaluable part of our special day.
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November 2023 by TANIKA HUBBARD
Very disappointed in their service. I went in for an item and asked a customer service rep Taylor for help. He was very short with me told me the item I was looking for was out of stock and started to walk away from me mid conversation. Out of curiosity I submitted an online order for the exact item I asked for assistance with not only ordered one but two. The order was filled for pick up in less than an hour at the same location. It’s sad when you expect quality customer service but instead get ignored.
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October 2023 by Jenn H.
I was in a hurry looking for Halloween party bevs. Sergio went above and beyond helping me find my tequila High Noons - he asked multiple staff members, went down a few different aisles with me, and then had to get a ladder to bring them down! He was so nice and patient the whole time - I'm a fan of this Total Wine simply because of him.
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October 2023 by Addie L.
This is our go to for stocking our NA beers. I appreciate their selection and variety. We have found new ones to try each time we have come back. They have more to choose from when it comes to non alcoholic options than BevMo and other liquor stores that we have found. We have found Heineken NA, as well as imports from Spain and Belgium, all the Athletic brand variety, as well as some craft NA options.Minus 1 star because I wish they carried Corona NA and I wish they would keep a variety or two in the fridge.
