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July 2022 by Ali H.
They delivered a quality product on time and on budget which is very rare these days. I just remodeled an entire house on 3 acres of land and they were the easiest contractor I worked with. Thanks so much for the great service and killer palapa's.
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October 2021 by Ron Angelo Jr
Great job on the double palapa install!The guys are friendly, efficient and neat.Also patiently answered all our questions about placement and sizing too. ??❤️Services: General construction
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July 2021 by Robin Rond
Would not recommend this business. Had an install for a replacement thatch on the books for over two weeks. They never showed and never returned my phone call to apologize. Luckily I didn't give them a deposit since I was going to pay cash. Would suggest Palapa Kings in Oceanside. They did an amazing job and were very reliable.
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September 2020 by Patricia Bonnen
I was so pleased with my new and improved palapa. The team that did the install worked amazingly well together. They were professional and very knowledgeable. By the time they were done with the install my yard looked cleaner than before they started. I had one small issue & Marjorie from the management office acknowledged my concerns and immediately sent someone over to fix the problem. I highly recommend this company to anyone looking for quality work and great customer service.
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September 2020 by Patricia B.
Amazing team! Amazing management! Amazing experience! I love dealing with a company that addresses your concerns without hesitation. The team I had come over were professional and knowledgeable. They were also very neat. When all was done my yard looked better than when they started., Also, Marjorie was a pleasure to work with. She handles customer concerns very seriously. I highly recommend this company.
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May 2020 by Joe Buonopane
I recently had my thatch redone by Tropical Shade and I just wanted to share my review.
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June 2019 by Eric White
They are the best. They did great work and results were beautiful. Highly recommend them.
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May 2019 by Colin Robinson
My wife and I recently purchased a home that had an old, disastrous palapa in the backyard. We loved the idea of it, but man was this thing neglected and falling apart. I was surprised to learn that San Diego actually has quite a few companies that specialize in palapa repair/construction/etc. I reached out to most of them for quotes, and although there wasn't major disparity, I found Tropical Shade Imports to be among the most competitive. Where they really excelled was in their communication and clear, concise responses. Marjorie was pleasant to work with, and the installers did an awesome job, going above and beyond. Rain stopped them a few times briefly, and they were quick to reschedule follow-ups. They even added a few nice rope accents around the rest of the structure that had not been discussed, but looked great!
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March 2019 by Nick Collette
I absolutely love Tropical Shade Imports! Not only do they have a great section of palapas, thatch and awesome kits options.. but the service and custom consultation you will get from Marjorie and Dakota is second to none. Highly recommend them to anyone
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March 2019 by Mike Soto
The first and best tiki hut place in CA. Love my tiki hut!
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November 2018 by Phil O
Tropical shade is our "go to" place for all our backyard needs! The staff is friendly and they always have products in stock!
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November 2018 by Chris Cott
Nice selection and convenient.
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October 2018 by Jim Carmichael
I them install my palapa 15 years ago and just had them recover it this year after a hard wind they are San Diego's best Jim Carmichael Keller Williams Real Estate
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September 2018 by Dawn Couch
Love the selection of Palapas they offer. The customizations they offer are wonderful.
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July 2018 by Phil Orara
Tropical shade is our "go to" place for all our backyard needs! The staff is friendly and they always have products in stock!