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March 2024 by Michael Yeager
I was told I can drop off the truck in Hemet for an additional fee of $50. I was just charged a $450 FEE for WRONG LOCATION DROP OFF!!! I want my refund ASAP
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March 2024 by A Silva
Very friendly and clean. My rental was a one way rental with drop off at the Mesa location. No problems, a very pleasant young man handled my drop off and it only took a few minutes.
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March 2024 by Laura
This was by far the best Uhaul rental experience I have ever had!!! I even commented on it as we were returning the truck to my friend. There's tons of safe parking and their staff was polite and friendlly. Highly recommend this over other San Diego locations.
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February 2024 by Benjamin Hart
Fantastic experience, will definitely utilize this location again.
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February 2024 by Dave Robertson
Jason was very helpful. He is the reason that I keep coming back!
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February 2024 by Joe Bartlett
It was pretty straight forward. The only reason I didn't give it a five star rating was that the website sent me to a gas station that rents u-hauls rather than the actual location about a mile away. Other than that it was fine.
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February 2024 by alexia nanos
The app is a must have. Features within cover everything a customer needs in order to navigate through their rental experience. I highly recommend this location for your moving needs. My experience was excellent; super simple reservation done via app & pick-up check-in via mobile option in app easy peasy! Return was a piece of cake as well, just follow the prompts via the mobile return within the app & voila after verifying & providing proof (photos you capture & upload yourself) next thing you know you're on your way outta there! Love the combination services of the onsite location & the U-Haul mobile app!! Remarkable idea
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February 2024 by HTWI HTWI
convenient, nice and pro services, kind people working there.
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January 2024 by Chuck Ringdahl
Excellent experience every time I rent trucks from here. Clean equipment
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January 2024 by Nancy Hopkins
Excellent place. Super clean and very good customer service.
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December 2023 by Darren Chen
Very good people at this facility and it is quite clean.One thing I had a problem with is the sound of the alarm and it's volume. It sounds like a young girl screaming in my ear when it goes off. (Think the Japanese horror movie "THE RING"). Also, it goes off every 20 to 30 minutes. I doubt there is a break-in that frequently. I'm quite terrified by the sound of this alarm, if the facility manager could address the sound and-or its trigger that would be great.Other than that I am very grateful for the storage rental that I had!!!
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September 2023 by Keith W.
We need a photo of Gena.She is the Manager of the copley store.Very nice person,always working and is great with her employees and also her customers.Shes always smiling. Great choice for manager at one of the busiest locations in San Diego County.Keith
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September 2023 by Rhino Movers
Great service! Easy location. Clean trucks with all the supplies you need. Friendly staff who are happy to help. I definitely will be back, these guys did a great job, they even loaded my supplies?..... thanks guys!!!!
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September 2023 by Bradley Buffett
Facility was great! Truck was good!The app was a pain for check-out: sometimes froze, required going back to a previous step. Budget time for that.
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September 2023 by Arian B.
The late night option came in clutch when we had an emergency. You can pick up the truck and return it in the middle of the night. Amazing idea! Price was a little steep but what isn't right now.
