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November 2023 by Steve Schwartz
Best staff, quick and extremely professional. They have helped me during this medical journey I am on.Always a very pleasant experience!!!
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October 2023 by J-co
Came in to get syringes and the Pharmacy told me I need a prescription? I actually looked it up in California and that's absolutely not true. Maybe have them up to date on laws?
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August 2023 by May A.
My medical group places compound Rx orders via University Compound Lab and Pharmacy and I'm so grateful that I was introduced to this amazing team! Customer care is excellent. Their pharmacists are the best of the best. The reviews for University Lab are all 5-Star for good reason - they are fabulous. Because of the extreme heat in Los Angeles, University Lab took extraordinary care to ensure that my compound Rx was delivered in perfect condition; using sturdy insulation, cold/freezer packs, and PROTECT FROM HEAT stickers.
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July 2023 by Rob
Got referred to this place by my Graybill doctor. Got the script and placed my order. The product wasn't up to par but they were willing to work with me and they refunded my money. They even took the product back to examine it and to see where the hiccup was. They paid for the envelop to ship it back. I'm happy and satisfied. Thank you.
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July 2023 by Melanie L.
Quick, efficient, kind. I would recommend this compounding pharmacy. . Knowledge pharmacists.
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July 2023 by Martha' I.
I can't say enough good things about this Pharmacy!! From the agents who answer the phone to the doctors re: medications I have had excellent service each and every time I contact them!! Bob Ingram
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July 2023 by Winky Cameron
Picked up a prescription for a cat. Thorough instructions given. Parking available. Professional service.
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May 2023 by Michael Dryden
Excellent, professional service. Quick mailing, delivered exactly on time. Product is always excellent.
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March 2023 by Margaret G.
Every single time I call this pharmacy, the person who answers is always very polite & helpful & the employees are the best!!!Today I spoke with Gladys in the pharmacy who took care of all my needs. When I asked a question she couldn't answer she quickly transferred me to a pharmacist, Melissa? who made a few suggestions regarding my problem & offered to contact my Dr to make a recommendation for an Rx that would be more helpful. I've never received this kind of help from Rite Aid or Walgreens so I've decided to transfer all my Rx's to UCP.!!! Thank you to a great group of employees (& an immaculate store)
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December 2022 by Roy Smith
New customer, waited on hold for 29 minutes. Took the call back option and waited another half hour. They called and shocked me on price. They called my insurance and no they won't cover it. I bought it and 3 minutes after I hang up, they sent an email unable to process. So I call back and use callback service. Still waiting more than 30 minutes. Notifying my doctor to find another serviceVery dissatisfied......
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November 2022 by Karen S.
This is a fantastic pharmacy, they are always on top of my prescriptions and the text alerts are so helpful.
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August 2022 by Matt
Agree with all the comments. Been with them for 8+ years and they are always responsive and helpful, and they always deal with me on a personal level as if I was a personal friend.
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July 2022 by Caroline M.
Love this pharmacy! They are efficient and super easy to communicate with and everyone that works there is always in a good mood! Thank you!
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June 2022 by Debi Fuentes
Very clean. Efficient, follow-up. & great experience!
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February 2022 by Brad L.
Amazing place! Have been using them since they have opened for any of my custom needs. Have a pet or kid that needs flavoring, or special doses, Capstone can handle it no problem!
