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April 2024 by Dongjing He
Took my pet for a vaccination service. A light physical exam is required and performed by the onsite doc. My dog was crying anxiously when the doctor inserted a thermometer near his ear. The doctor put a note of "Extreme anxiety". This is the first time we ever had this note in the last 7 years. Quite disappointed that the doctor and staff cannot handle the situation onsite and recommended us to a full service vet with oral medication before vaccination to calm down.The bordetella vaccine was an oral intake with a needle. The liquid injection was spilled out of my dogs mouse onto the ground. But the doctor insisted that a touch of vaccine would be effective. I paid $50+ for the vaccine with the vaccine not injected into my dogs mouth, maybe it is just a placebo. kinda disappointed
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March 2024 by Sherrie Rollins
The store clerk was extremely helpful after I told her Greenies stopped making their grain free version of the dental chews and gave me samples of two other products. Also told me about some of their grain free bill treats, which my picky husky ended up liking.
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December 2023 by Samuel Zamora
Nice Service!
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December 2023 by Trent TonThat
Great customer service and always have inventory in stock.
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November 2023 by Megan Lin
The staff are super friendly and helpful. It's a smaller store compared to Petco, so it gives this mom and pop type of feel, but with the variety and great deals and offers of a big store. They always treat me and my dog with so much kindness and are constantly offering to help. My dog loves coming and roaming. He tends to pick items off the hooks himself, making shopping/picking toys easier. He also loves all the treats the staff offer him. I haven't tried to self wash in the back, but that's a super neat feature! I believe the stations close at a certain point compared to the operating hours, but that may have changed (that was a year ago in 2022).
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September 2023 by Marco Tassara
Helpful staff, staple line of products, but hard to compare to the full size store.
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August 2023 by Keren Guevara
The store is clean and well-stocked, and staff are not just friendly but kind. Thank you!
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May 2023 by Catherine Vermillion
I picked up my new foster dog today and brought him to Unleashed to give him a bath and get some basic supplies. Jasin was absolutely amazing and so helpful! He gave me some tips on getting my pup settled and helped me find the supplies I needed, as well as even helping me with the doggy bath. Great customer service! I will definitely be back. Thank you so much!
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May 2023 by Catherine V.
I picked up my new foster dog today and brought him to Unleashed to give him a bath and get some basic supplies. Jasin was absolutely amazing and so helpful! He gave me some tips on getting my pup settled and helped me find the supplies I needed, as well as even helping me with the doggy bath. Great customer service! I will definitely be back. Thank you so much!
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December 2022 by Sara B.
My sister and I went to get my dog a new leash and collar, Daniel was so friendly and was able to find the perfect fit for our pup He loves his new flashy red leash. Thanks Daniel and unleashed
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December 2022 by Brian K
Super friendly staff. Always so nice to our dog
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November 2022 by Grr Izzly
I had not heard of Unleashed, but I found myself in a situation and they were open when others were closing so I stopped in and was greeted and assisted by the staff. They made suggestions and even though the product did not work out my new BFF had a pleasant experience.
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October 2022 by Ann H.
My husband and I take our husky here for the self service dog bath. For $20, they include everything you need (shampoos, towels, brushes, blow dryer, etc.) If there is ever a wait, it's a quick one - I normally pick up a sandwich from Ike's (which is in the same complex) while I wait. They do all the clean up so it's worth paying to use their washing facilities. Our go-to place whenever our pup decides she wants to roll around in the dirt. Friendly employees, helpful staff, what more can you ask for?
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October 2022 by Lisa D.
Really good customer service and communication. I love the self wash tubs. They also supply you with shampoo, conditioner, towels, brush, apron, and bath leash.
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October 2022 by Alysha Marie
We stopped in this location while we were visiting San Diego on a week-long trip. This store is so adorable! We didn't plan on purchasing anything but ended up perusing their clearance section which was extensive and got several new dog outfits. The man that was working there at the time was so friendly, and so helpful, you could tell that he was truly a dog lover!
