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March 2024 by Aaron Mau
Very friendly folks here. I can walk in with an envelope and no idea how to ship it and have it halfway to Malaysia by the weekend. The staff know their inventory very well and can tell you when they will have more of something. Good assortment of stamps.
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February 2024 by Jay
The Best UPS store on the West coast , consistently fast and always helped with a good attitude much appreciated ?
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February 2024 by hart debroekert
This store is awesome, clean, efficient, and leo hooked me up with a couple of shipping labels.
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February 2024 by Pam Miller
Very disappointed that we paid $70 for an overnight package delivery that took two days to arrive! Nick advised that due to severe weather, refunds are not issued. Interesting there were no severe weather alerts during the travel dates for our package. Also, the National Weather Service did not reflect severe weather between California and Florida at the time the package was sent.
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February 2024 by Christopher Schreck
Convienently located. Parking available. Friendly and efficient staff.
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December 2023 by hvr hvr
The two guys in store are awesome!!! They help for everything for the deliveries. I recommend !Cheers!
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December 2023 by Yolf65
The staff was unbelievably helpful. They went above and beyond to help us. Thank you!
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November 2023 by Brad Gamson
I use this store because the counter staff are always friendly and help me when I ask. Thanks for having such a great team.
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November 2023 by Jack McColl
Great experience! I loved this UPS
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August 2023 by Ruta P.
Not too busy, clean store, great and fast service, reserved parking for customers, easy to get in and out.
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August 2023 by Ell. V
Reekin and Mauril are the best - always kind, professional, and quick. Thank you very much for making shipping/returns an easy process.
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July 2023 by Samantha W.
Like the other yelper that mentioned being treated rudely for Amazon returns & other returns needing to be pre-packed. It's happened to me a few times where now going to a UPS store literally gives me anxiety.But today, I had such a pleasant experience with someone named Christian. He was super helpful, kind and friendly. Even helped me pack my return bag. While it may not seem like a big deal but I'm super thankful.
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July 2023 by liz a.
They always have happy employees there ready to help. They have paper shredding at a really good price per pound if you're interested in shredding sensitive documents. Parking is really good at this location and I like how easy they've made it to return your Amazon unwanted items -self checkout type of thing now- so I'm overall happy with coming here for multiple things.
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June 2023 by Debbie B.
I have been returning Amazon packages for the past 4 years at UPS stores in San Diego. The return instructions from Amazon clearly state that no wrapping or box is required. Just put the return label on it. I have never had a problem doing that UNTIL I sadly went into the Rosecrans store. The manager himself (who wouldn't give me his name and handed me a card that only had the store info on it) told his employee in front of me that he would not accept 3 of the packages that weren't wrapped up. After a long discussion of me telling them that Amazon has an agreement with UPS to take the packages as they define on their return instructions, they finally got 2 cheap plastic 3" x 5" bag to put two of the items in and a 8" x 11" cheap plastic bag to return them in. As I was leaving the store, the employee said: "You have to pay for those and the cost for those 3 cheap plastic bags was $9. Well, I paid for it, but I'm contacting Amazon and UPS General Manager to ensure that they follow the agreement between Amazon and UPS. The manager was smart a** on top it everything else!
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June 2023 by Eric C.
NICK is amazing ! I always come in here to ship many of my parcels, I've gotten familiar with the employees as I'm here often. It gives me a very Mom and Pop vibe where they remember you. Their service is always amazing and always take care of me. Especially since I recently got a Business account through there. Recently Nick was helping me and unfortunately their connection was acting up but Nick did everything is his power to take care of me. As well as the other customers. He's helped me before but never got his name, super thankful they're always there to help and always get me in and out in a breeze.
