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March 2024 by Hang Dao
I like to come UPS Store -Kensington to return Amazon items. They are very nice and helpful, especially Mr. Juzer , he did the great services. Thanks agains
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March 2024 by Emily Dorumsgaard
The staff here are friendly and efficient! David helped me get some copies printed and I couldn't believe how fast & easy it was. Great place to take Amazon returns as well.
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February 2024 by Naseem T
Label the return slot in the Amazon self service return section, customers will thank you.
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December 2023 by Mel Canciller
This particular location has vastly improved its customer service. I was helped by Laura and she very helpful and knowledgeable of the services they provide. I will continue to do my shipping here. Keep up the great work.
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December 2023 by Cynthia Cotton
I received professional and expedited service from Yadira. Thanks so much being so patient with the elderly.
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December 2023 by Alimatu Kamara
Laura made my experience so smooth and easy. She was super friendly and provides useful information that guided my shipping process.
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December 2023 by Kristen Sumrell
My go-to spot!! Everyone there is so helpful and kind, they always help me out with my (many) printing needs. Laura is so sweet!! The Kensington UPS store really helps me complete my work tasks with ease. Thank you!
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December 2023 by Safiya Sayd
I experienced a delay in processing my return due to a broken phone, Laure went above and beyond to assist me. Her kindness and exceptional service made the return process smooth, and I am truly grateful for her outstanding efforts.
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November 2023 by Marissa Delveaux
I love Kensington UPS- they are always so nice when I bring in a TON of Amazon returns, thank you so much for your help and never making me feel like a bother!!! I appreciate you all. Special shout out to Laura!!! She helped me scan and return up ALL 21 of my amazon returns. THANK YOU!! My husband also shouts out Laura too!! She helped him make our table numbers for our wedding a few weeks ago ? you rock Kensington UPS!!!!! Thank you!
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October 2023 by marianne G Mota
Laura was the best!! Patients and so helpful, always with a smile! Gracias Laura
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October 2023 by Raquel Holden
I received GREAT service from *****Laura*****, this is my favorite UPS store around, ICE cold A/C in Summer or Cozy Heat in Winter, Jammin' tunes, Employees like LAURA ;-) - keep up the GREAT work!!! - An appreciative customer
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October 2023 by Henry Brennan
Walked in and the first thing the employee said was "Amazon is over there". I'm not sure what they meant. Returns? That I looked like I worked for Amazon in my street clothes? I was helped by another employee, but they suggested $50 for my package. I expected around $30. I ended up paying $12 for shipping and box at the postal office down the street.The help I recieved wasn't all that helpful, either. I was given few options, all $50 or higher. I realized later that I was being offered only same day - 3 day shipping, but it wasn't an important item. I just didn't know anything going in; my mistake. It felt a lot like I was being pushed out of the store, which worked, because I left.I had a much better experience returning an item shipped by UPS through this store before, so I feel bad giving such a low review. In fact, that's why I went to this store to begin.It's been a few weeks since I tried to use this service, but that last experience will deter me from going back if I can help it.
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October 2023 by Desmond Smith
Lazy and didn't even want to consider offering me a solution to my shipping request. Need to buy 2 labels so an author can sign a book and ship it to my friend. Counter lady says, "try the post office" lmaoImagine rolling up to a McDonalds and being asked if you tried BurgerKing first! The heck??
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August 2023 by kevin milburn
Very fast and convenient leaving have an Amazon drop off that self-serve
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July 2023 by Melaura Rice
Great service every time I go in here, Laura especially has been so helpful!
