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March 2024 by Forest Smith
Clara and Joseph were very helpful with shipping a large package while still being attentive to other customers behind me in line. Great job and very friendly.
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March 2024 by Matthew Clendenin
Dropped in on a busy Friday, line was sort of long. Buuuuuut... This store team is legit! Everybody was working hard, courteous, and helpful. They burned through the line super fast.I had to ship skiis - and they had some good tips to save on shipping and wrapped everything with care.Highly recommended!
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March 2024 by Steve Slattery
They sent back 2 obvious cards. Cards for 2 little kids. Sent back for no good reason. The address was correct. And when asked by phone, they were mocking and ignorant. Racist? Probably. The guy said his name was "Chris". Didn't get the young ladies name. 5 stars. So it will be read.
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March 2024 by Trish MacDonald
Even though it's a fairly busy store, I'm able to get in and out because everyone is well trained, professional and friendly.
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March 2024 by David Bowling
You have an employee named Minah that provided a level of customer service that far exceeded anything I’ve experienced in a very long time. She was kind, courteous, knowledgeable, patient, and everything was done with such a refreshing attitude and smile that they literally made my day! P.S.not a relative?
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March 2024 by Paola Cordon
The manager of the facility is absolutely disgustingly rude. He laughed in my face and had other colleagues come around and watch. He refused to even speak to me when I asked him why did they just throw my box that I had just asked him to make fragile. Now I have a broken keyboard and I will not be held responsible for this.
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March 2024 by Krista Hansen
Ive been coming here for years Because the service team is the Best! Malik went above and beyond this week to help me.The whole staff is so professional and friendly. I highly recommend this package and shipping store, if you're looking for one. They're efficient and it even feels clean in there. I honestly don't even live in PB anymore and have a few closer choices but it's worth driving the extra mile for the Excellent service!! Thanks UPS on Garnet:) You ALL Rock! And I appreciate your hard work!
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January 2024 by Julia Abud
Extremely friendly and organized staff!
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January 2024 by Barbara Lopez Martinez
It is the second time this week I was waiting for a package and they sent them back to China (they were from SHEIN) because "address was incomplete" and it was NOT.That's so frustrating, I've been waiting for two weeks and when they have to deliver it, they send it back .TWICE this week ?
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December 2023 by Jenna Coker
I come to this UPS multiple times a week and the staff is always very friendly and helpful with anything ive needed
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December 2023 by Frank E
They are always so friendly and so helpful. Whether it's a return or tracking a package that I lost with seat they always are so proactive and help to find a solution to any problem
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October 2023 by Mike Shess
It’s tiny and it gets packed but they are always making it more efficient. Staff is awesome.This place is super useful. I will do online returns and also get things notarized here. The online return system is really sweet. If you have the right kind of return you can scan it on your own and walk out
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October 2023 by Renato Monteclaro
BEST UPS EVER!!!! Nicest and most friendly staff!!Mr. Cris was the man of the day….????
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October 2023 by Melissa Cunningham
Excellent neighborhood UPS.Always there to assist me with my shipping needs of all kinds and the staff is in a great mood. Ciara is my all time favorite!!! She is kind, greets everybody ,an excellent troubleshooter,knowledgeable,and has the best attitude. You will leave with a smile.
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October 2023 by Ali Kay Wilson
I just started shipping products and Belén, the customer service rep was knowledgeable and helped me right away. Every time I go in there everybody is nice, they move customer through quickly and the place is clean.
