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March 2024 by Sam Tash
I came in for passport photos. Julianna, Khady, Sam & Ray were great! I had to come back to redo them due to the restrictions that got added by my consulate. They did not want the standard photos, but wanted a more close-up shot.The whole team was very understanding and diligent. They were patient and generous with their effort and time. Thank you Julianna for indulging! Top tier service at this UPS store 9450 Mira Mesa Blvd.!
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March 2024 by Joseph Christopher Priyanto
Raymond did a really great job handling a customer with a language barrier, while also assisted in my Amazon return. 5 stars for you man!
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March 2024 by Brynn Bonas
They are efficient & friendly
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March 2024 by Valery Pi
Always great service!
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March 2024 by vijita singh
Service is quick and easy. No hussle and member treats you good.
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March 2024 by Amanda&Christopher Morris
Quick, easy, efficient Amazon returns, shipping with confirmation. Cost effective pricing
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March 2024 by Will L
This UPS Store is my go to UPS Store, they're fast and can provide answers quickly. Especially Raymond, there was a long line that popped up out of nowhere and he helped 6 people in a matter of a few minutes, getting them everything they needed.
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March 2024 by Stephen Nelson
There is this guy there named Raymond. He.is.awesome. I go in often for shipping purposes and he always greets me with a smile and my first name. He also gets my packing needs right. I appreciate his hard work ethic.
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December 2023 by Gary Lewis
Customer service and support
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December 2023 by Rhonda Blys
Quality service! Raymond was especially wonderful today!
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December 2023 by walaa alani
The staff members are friendly and helpful. Always ready to answer questions and clarify on certain processes.
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December 2023 by Peter Guo
Ok, I went to store today to get my Amazon return. The self-service machine shows error messages. It's ok, the store accoicate is busy with other previous costomer, so I wait in line. More and more people are in line waiting and then suddenly one cusotmer came to the self-service machine, he just go ahead scaned the bar code, the machine works. Then store accociate never told us the machine can work like this way!! And then I use that machine starts return, I will have to put it in a bag and put the lable by myself, I didn't know that and there was no instruction. It was a very very bad return experience. I will never choose UPS to return Amazon package
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November 2023 by Ann Hong
For the last few times I have been there, Raymond (from what I can tell from his work shirt) provided exceptional service. I have a toddler, and he was extremely patient, helpful, nice, polite and kind to my kid, EVERY TIME I saw him. Thank you so much!Just noticed other negative reviews on this UPS location, but I think this UPS is actually really fast and super convenient (just avoid coming 5-7 when the whole shopping center is really busy). I also love the stations to ship my amazon returns.
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November 2023 by Taeho Yum
I had a really disappointing experience with the customer service. One employee was extremely disrespectful, displaying a condescending attitude and refusing to assist and explain their mailing service. Will not visit again.
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October 2023 by Pavan Chinthapanti
We love this store located in Mira Mesa. It is conveniently located for all our shipping needs/amazon returns. Today morning we shipped out an important pkg and tried to track it after a couple of hours. We did not see any updates, so called the store to make sure. Sam at the store was amazing..... he understood our need and searched through the lot to make sure our pkg is indeed there and all set to be shipped out and informed us that it sometimes takes few hours before the website is updated. Thanks a lot Sam. You Rock Sam!!!
