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February 2024 by T M
The style mostly young generation. My daughter loves the store but this location was for the first time. Very neat.There’s a boys section at back as well. Caps and sweats and shirts are great.
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February 2024 by orcun yildiz
Quality and the variety.
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January 2024 by EJ Soto
Family likes to shop here, not really a place for Dads. No restrooms for us old folks. Place seems trendy.
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June 2023 by Janine Fredette
Clothing is for a younger, more grungy crowd.I do love the clothing.
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April 2023 by Amy B.
So this experience has nothing to do with a shopping experience, but I was at a nearby restaurant when my date made me feel extremely unsafe. I managed to get away and hid behind a large pallet display in the Urban Outfitters nearby.I didn't catch her name, but the lady in the dressing room opened a room for me, told me I could stay as long as I needed, put an X on the door to deter other associates from bothering me, and came back with a box of tissues. It was overwhelming how thoughtful and genuine she was and I am so grateful!
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February 2023 by Ali Enza
Really bright and well set up. Organized, clean and staff very friendly and helpful.Wish there was a little bigger/varied size range. Clothes were very cute but quite expensive.
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December 2022 by Jon S.
Customer service is horrible and unprofessional employees. Employees make mistakes ringing up items on sale and have no clue how to do priceadjustments.
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December 2022 by Laughing Lady
Expensive things I don't need that are not practical for everyday use. NIce to browse though.
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October 2022 by Autumn A.
I don't like Urban Outfitters clothes that much but I love looking in their vintage section to see if they have any gems. I was here in late June and this location sadly doesn't have a vintage section, but I'd like to dedicate this review to one associate in particular. I didn't catch her name but when I asked if they had a vintage section, she ran around the store (even grabbing old stock from the back) to gather up all the Urban Renewal items she could find and bring them to me. I would've understood if she just said "no, we don't have a vintage section" but instead she dedicated so much of her time to helping me get what I want! I've never seen a UO associate take such good care of customers so thank you to her for making this memorable experience :)
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October 2022 by G A.
had an online order to pick up and this is my second time coming here - it's like a hit or miss to get a friendly worker to help you out. most of the time, the ladies that work here either look like they hate their job and/or people and it seems like they don't want to be there. you literally work at a store next to the beach and probably get a lot of foot traffic because of that. there's always only one cashier helping a long line of people with another worker doing something else at the front. i literally have to stand in the same line of people who are there to pay for their items while i'm just picking something up that was already paid for because no other worker wants to help ring people up.
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September 2022 by christina perepelitsa
The location is quite nice inside but clothes are either a huge hit or miss. Overall nothing wrong with the store and it’s nice
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September 2022 by Jonathan Brunson
Great store for the younger generation. The plants in the stors need to watered!! They are almost dead AF
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September 2022 by Hannah S.
I had a very annoying experience at 2 UO locations in SD today. I came to this store in search for something very specific. I asked someone to check for a size & they scanned it in the registes and told me that it said they have one, but probably meant they didn't have it. She wasn't open to offering to check still until I asked her to. She ended up walking away and going back to register very shortly after, never following up with me on if they had it.. All i got from that was she clearly didn't care & didn't check. i try on the small in the fitting room. doesn't work out. ask her if she found it, says no. I call after i leave, and ask them to check for that same item, in that size. they have it now.. when it was actually there the entire time. very inconvenient and also happened this same day at fashion valley as well. I didn't think I was asking for much & it just sucks this happened at both locations, in the same day. be better.
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September 2022 by Bryce G.
it was nice, everything was in place and had great customer service and veryyyyyy cool clothes.
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August 2022 by K V
Best youthful styled clothing. I don't shop for myself, however my children 15 to 30 absolutely love these styles. Service is great and their vibe is welcoming and helpful everytime we go.
